TY - GEN
T1 - KNOWLEDGE MANAGEMENT IN E-GOVERNMENT
AU - Wagner, Christian
N1 - Publication details (e.g. title, author(s), publication statuses and dates) are captured on an “AS IS” and “AS AVAILABLE” basis at the time of record harvesting from the data source. Suggestions for further amendments or supplementary information can be sent to [email protected].
PY - 2003
Y1 - 2003
N2 - The article reviews the role of knowledge management (KM) in e-government. It finds that knowledge management is needed to facilitate information exchange and transaction processing with citizens, as well as to enable inter-government knowledge sharing and integration. It also finds that knowledge management solutions frequently employ the same methods and technologies, such as portal, virtual community, document management, and knowledge discovery solutions. The article further identifies that challenges to successful knowledge management exist in the lack of motivation to share, lack of task orientation of KM solutions, information overload, and insufficient inter-operability. The article’s findings are intended to suggest targets for future in-depth analysis of e-government knowledge management.
AB - The article reviews the role of knowledge management (KM) in e-government. It finds that knowledge management is needed to facilitate information exchange and transaction processing with citizens, as well as to enable inter-government knowledge sharing and integration. It also finds that knowledge management solutions frequently employ the same methods and technologies, such as portal, virtual community, document management, and knowledge discovery solutions. The article further identifies that challenges to successful knowledge management exist in the lack of motivation to share, lack of task orientation of KM solutions, information overload, and insufficient inter-operability. The article’s findings are intended to suggest targets for future in-depth analysis of e-government knowledge management.
KW - community of practice
KW - e-Government
KW - knowledge harvesting
KW - Knowledge management
KW - portal
UR - http://www.scopus.com/inward/record.url?scp=85040949154&partnerID=8YFLogxK
UR - https://www.scopus.com/record/pubmetrics.uri?eid=2-s2.0-85040949154&origin=recordpage
M3 - RGC 32 - Refereed conference paper (with host publication)
T3 - 9th Americas Conference on Information Systems, AMCIS 2003
SP - 845
EP - 850
BT - 9th Americas Conference on Information Systems, AMCIS 2003
PB - Association for Information Systems
T2 - 9th Americas Conference on Information Systems, AMCIS 2003
Y2 - 4 August 2003 through 6 August 2003
ER -
