Knowledge creation and firm performance : Mediating processes from an organizational agility perspective

Research output: Chapters, Conference Papers, Creative and Literary Works (RGC: 12, 32, 41, 45)32_Refereed conference paper (with ISBN/ISSN)

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Author(s)

Detail(s)

Original languageEnglish
Title of host publication16th Americas Conference on Information Systems 2010, AMCIS 2010
Pages992-1003
Volume2
Publication statusPublished - 2010
Externally publishedYes

Publication series

Name
Volume2

Conference

Title16th Americas Conference on Information Systems 2010, AMCIS 2010
PlacePeru
CityLima
Period12 - 15 August 2010

Abstract

Knowledge creation has emerged as a critical area in information systems research in the past decade (Nonaka 1994). However, the mechanism through which knowledge creation enhances firm performance remains unclear. This paper examines the role of organization agility as a mediator between knowledge creation processes and firm performance. Our survey study of 134 firms indicates that two forms of organizational agility - customer agility and operational agility, significantly and fully mediate the effect of knowledge creation on firm performance. Our findings extend prior research by providing insights into the role of organizational agility in facilitating the effect of knowledge creation processes on firm performance. Implications for researchers and managers are discussed.

Research Area(s)

  • Customer agility, Firm performance, Knowledge creation, Knowledge management, Operational agility, Organizational agility

Citation Format(s)

Knowledge creation and firm performance : Mediating processes from an organizational agility perspective. / Chung, Ting-Ting Rachel; Liang, Ting-Peng; Peng, Chih-Hung; Chen, Deng-Neng.

16th Americas Conference on Information Systems 2010, AMCIS 2010. Vol. 2 2010. p. 992-1003.

Research output: Chapters, Conference Papers, Creative and Literary Works (RGC: 12, 32, 41, 45)32_Refereed conference paper (with ISBN/ISSN)