IT outsourcing evolution- Past, present, and future

Jae-Nam Lee; Minh Q. Huynh; Ron Chi-Wai Kwok; Shih-Ming Pi

doi:10.1145/769800.769807

IT outsourcing evolution- Past, present, and future

Jae-Nam Lee
, Minh Q. Huynh
, Ron Chi-Wai Kwok
, Shih-Ming Pi

Department of Information Systems

Research output: Journal Publications and Reviews › RGC 21 - Publication in refereed journal › peer-review

279 Citations (Scopus)

Abstract

The future prosperity of an organization depends on the quality of its information services. An organization's overarching objective in managing its information resources should be to maximize flexibility and control in order to pursue different options as its circumstances change. To accomplish this objective, more and more organizations are looking to IT outsourcing through external service providers.

Original language	English
Pages (from-to)	84-89
Journal	Communications of the ACM
Volume	46
Issue number	5
DOIs	https://doi.org/10.1145/769800.769807
Publication status	Published - May 2003

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IT outsourcing evolution- Past, present, and future

Abstract

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