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IT-based knowledge sharing and organizational trust: The development and initial test of a comprehensive model

  • Sabrina S. S. Fu
  • , Matthew K. O. Lee

Research output: Chapters, Conference Papers, Creative and Literary WorksRGC 32 - Refereed conference paper (with host publication)peer-review

Abstract

Knowledge has been recognized as an important asset for organizations to gain competitive advantage. Increasingly capable Information and Communication Technologies (ICT) and Information Systems (IS) have been developed and employed by organizations to facilitate Knowledge Management (KM). Beside outcomes, organizations are concerned with how to motivate employees to share their knowledge in order to obtain valuable inputs (i.e. knowledge), facilitate KM processes and get the greatest benefits from the investments. This paper aims to: (1) develop a comprehensive research model for studying the behavior of using KM systems to share knowledge in a socio-technical context, and (2) study the effect of Organizational Trust (OT) within this KM context. Literature review and survey were conducted to provide supportive results.
Original languageEnglish
Title of host publicationProceedings of the 13th European Conference on Information Systems, Information Systems in a Rapidly Changing Economy, ECIS 2005
Publication statusPublished - 2005
Event13th European Conference on Information Systems, Information Systems in a Rapidly Changing Economy, ECIS 2005 - Regensburg, Germany
Duration: 26 May 200528 May 2005

Conference

Conference13th European Conference on Information Systems, Information Systems in a Rapidly Changing Economy, ECIS 2005
PlaceGermany
CityRegensburg
Period26/05/0528/05/05

Research Keywords

  • Knowledge management systems
  • Knowledge sharing
  • Organizational knowledge management
  • Organizational trust

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