Is Your Banker Leaking Your Personal Information? The Roles of Ethics and Individual-Level Cultural Characteristics in Predicting Organizational Computer Abuse

Research output: Journal Publications and Reviews (RGC: 21, 22, 62)21_Publication in refereed journalNot applicablepeer-review

23 Scopus Citations
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Author(s)

  • Paul Benjamin Lowry
  • Clay Posey
  • Tom L. Roberts
  • Rebecca J. Bennett

Related Research Unit(s)

Detail(s)

Original languageEnglish
Pages (from-to)385-401
Journal / PublicationJournal of Business Ethics
Volume121
Issue number3
Early online date25 Apr 2013
Publication statusPublished - May 2014

Abstract

Computer abuse (CA) by employees is a critical concern for managers. Misuse of an organization's information assets leads to costly damage to an organization's reputation, decreases in sales, and impositions of fines. We use this opportunity to introduce and expand the theoretic framework proffered by Thong and Yap (1998) to better understand the factors that lead individuals to commit CA in organizations. The study uses a survey of 449 respondents from the banking, financial, and insurance industries. Our results indicate that individuals who adhere to a formalist ethical perspective are significantly less likely to engage in CA activities than those following a utilitarian ethical framework. In addition, the results provide evidence that employees with individualistic natures are linked to increased CA incidents, whereas collectivist tendencies are associated with decreases in CA behaviors. Our results also show that collectivism acts as a strong moderator that further decreases the relationships between formalism and CA, and utilitarianism and CA. Finally, we offer detailed suggestions on how organizations and researchers can leverage our findings to decrease CA occurrences. © 2013 Springer Science+Business Media Dordrecht.

Research Area(s)

  • Collectivism, Computer abuse, Culture, Deontological evaluations, Ethics, Formalism, Individualism, Information security, Organizational security, Teleological evaluations, Utilitarianism

Citation Format(s)

Is Your Banker Leaking Your Personal Information? The Roles of Ethics and Individual-Level Cultural Characteristics in Predicting Organizational Computer Abuse. / Lowry, Paul Benjamin; Posey, Clay; Roberts, Tom L.; Bennett, Rebecca J.

In: Journal of Business Ethics, Vol. 121, No. 3, 05.2014, p. 385-401.

Research output: Journal Publications and Reviews (RGC: 21, 22, 62)21_Publication in refereed journalNot applicablepeer-review