Intertemporal service pricing with strategic customers

Research output: Journal Publications and Reviews (RGC: 21, 22, 62)21_Publication in refereed journalpeer-review

9 Scopus Citations
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Author(s)

Detail(s)

Original languageEnglish
Pages (from-to)420-424
Journal / PublicationOperations Research Letters
Volume37
Issue number6
Online published27 Jun 2009
Publication statusPublished - Nov 2009
Externally publishedYes

Abstract

We study a two-period intertemporal pricing game in a single-server service system with forward-looking strategic customers who make their purchase decision based on current information and anticipated future gains. Subgame perfect Nash equilibrium (SPNE) prices are derived. A comparison between revenue-maximizing equilibrium prices and welfare-maximizing equilibrium prices is conducted and the impact on the system's performance of misunderstanding customers' type is evaluated. © 2009 Elsevier B.V. All rights reserved.

Research Area(s)

  • Intertemporal pricing, Service management, Strategic customers

Citation Format(s)

Intertemporal service pricing with strategic customers. / Guo, Pengfei; Liu, John J.; Wang, Yulan.

In: Operations Research Letters, Vol. 37, No. 6, 11.2009, p. 420-424.

Research output: Journal Publications and Reviews (RGC: 21, 22, 62)21_Publication in refereed journalpeer-review