| Original language | English |
|---|---|
| Title of host publication | Handbook of Innovation in Public Services |
| Editors | Stephen P. Osborne, Louise Brown |
| Place of Publication | Cheltenham |
| Publisher | Edward Elgar Publishing Ltd. |
| Pages | 496-513 |
| ISBN (Electronic) | 1849809755, 9781849809757 |
| ISBN (Print) | 1849809747, 9781849809740 |
| DOIs | |
| Publication status | Published - 29 Mar 2013 |
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