Intermittent Continuance of Smart Health Devices : A Zone-of-Tolerance Perspective

Research output: Chapters, Conference Papers, Creative and Literary Works (RGC: 12, 32, 41, 45)32_Refereed conference paper (with ISBN/ISSN)

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Detail(s)

Original languageEnglish
Title of host publicationHawaii International Conference on System Sciences 2020 (HICSS-53)
PublisherAssociation for Information Systems (AIS)
Pages3346-3355
Number of pages10
ISBN (Electronic)9780998133133
Publication statusPublished - Jan 2020

Conference

TitleThe 53rd Hawaii International Conference on System Sciences
PlaceUnited States
CityHawaii
Period7 - 10 January 2020

Abstract

Smart health and wearable devices have recently received widespread attention from practitioners and scholars. However, intermittent continuance behavior of users is considered to be one of the most important reasons hindering the development of smart health. To address this issue, the current study employs the zone-of-tolerance theory to explore the mechanisms through which intermittent continuance is evoked. In particular, this study develops two new constructs (i.e., performance superiority and performance adequacy), and proposes that they affect intermittent continuance via satisfaction and neutral satisfaction, respectively. Results demonstrated that the effects of the two new variables on intermittent continuance of smart health devices had been fully mediated. This study concludes with theoretical and practical implications.

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Research Unit(s) information for this publication is provided by the author(s) concerned.

Citation Format(s)

Intermittent Continuance of Smart Health Devices : A Zone-of-Tolerance Perspective. / Shen, Xiao-Liang; Yang, Yimeng; Sun, Yongqiang; Li, Yang-Jun; Liu, Hefu.

Hawaii International Conference on System Sciences 2020 (HICSS-53). Association for Information Systems (AIS), 2020. p. 3346-3355.

Research output: Chapters, Conference Papers, Creative and Literary Works (RGC: 12, 32, 41, 45)32_Refereed conference paper (with ISBN/ISSN)