Intermittent Continuance of Smart Health Devices : A Zone-of-Tolerance Perspective

Research output: Chapters, Conference Papers, Creative and Literary WorksRGC 32 - Refereed conference paper (with host publication)peer-review

2 Scopus Citations
View graph of relations

Author(s)

Related Research Unit(s)

Detail(s)

Original languageEnglish
Title of host publicationProceedings of the 53rd Hawaii International Conference on System Sciences
EditorsTung X. Bui
PublisherHICSS
Pages3346-3355
Number of pages10
ISBN (Print)978-0-9981331-3-3
Publication statusPublished - Jan 2020

Publication series

NameProceedings of the Annual Hawaii International Conference on System Sciences
Volume2020-January
ISSN (Print)1530-1605

Conference

Title53rd Hawaii International Conference on System Sciences
PlaceUnited States
CityMaui
Period7 - 10 January 2020

Abstract

Smart health and wearable devices have recently received widespread attention from practitioners and scholars. However, intermittent continuance behavior of users is considered to be one of the most important reasons hindering the development of smart health. To address this issue, the current study employs the zone-of-tolerance theory to explore the mechanisms through which intermittent continuance is evoked. In particular, this study develops two new constructs (i.e., performance superiority and performance adequacy), and proposes that they affect intermittent continuance via satisfaction and neutral satisfaction, respectively. Results demonstrated that the effects of the two new variables on intermittent continuance of smart health devices had been fully mediated. This study concludes with theoretical and practical implications.

Bibliographic Note

Research Unit(s) information for this publication is provided by the author(s) concerned.

Citation Format(s)

Intermittent Continuance of Smart Health Devices: A Zone-of-Tolerance Perspective. / Shen, Xiao-Liang; Yang, Yimeng; Sun, Yongqiang et al.
Proceedings of the 53rd Hawaii International Conference on System Sciences. ed. / Tung X. Bui. HICSS, 2020. p. 3346-3355 (Proceedings of the Annual Hawaii International Conference on System Sciences; Vol. 2020-January).

Research output: Chapters, Conference Papers, Creative and Literary WorksRGC 32 - Refereed conference paper (with host publication)peer-review