Interactive technology, expertise & group decision making

Research output: Chapters, Conference Papers, Creative and Literary Works (RGC: 12, 32, 41, 45)32_Refereed conference paper (with ISBN/ISSN)

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Detail(s)

Original languageEnglish
Title of host publicationInternational Conference on Information Systems, ICIS 2012
Pages1455-1469
Volume2
Publication statusPublished - 2012

Publication series

Name
Volume2

Conference

Title33rd International Conference on Information Systems (ICIS 2012)
PlaceUnited States
CityOrlando
Period16 - 19 December 2012

Abstract

This study examines how the use of interactive technology and the level of domain knowledge together affect changes in group confidence, in a forecasting task. We hypothesize that the use of interactive technology is related to a shift in group confidence and that the level of domain knowledge moderates the relationship between the use of interactive technology and a shift in group confidence. Our lab experiment reveals several important findings. We find that the effect of technology interactivity on a shift in group confidence depends on the level of group domain knowledge. Specifically, we find that the expert groups using a high interactive technology increase their confidence more than do expert groups using a low interactive technology. However, technology interactivity does not significantly affect shifts in group confidence for novice groups. These findings have significant theoretical and practical implications for group decision making.

Research Area(s)

  • Expertise, Group decision making, Information technology, Interactivity

Citation Format(s)

Interactive technology, expertise & group decision making. / Peng, Chih-Hung; Herndon, Benjamin; Slaughter, Sandra A.

International Conference on Information Systems, ICIS 2012. Vol. 2 2012. p. 1455-1469.

Research output: Chapters, Conference Papers, Creative and Literary Works (RGC: 12, 32, 41, 45)32_Refereed conference paper (with ISBN/ISSN)