@inbook{7e1057d017134eceafb4278e6bf9c2a9,
title = "Inter-organisational Relationship and Conflict Resolution",
abstract = "Inter-organizational relationships (IORs) amalgamate members of construction project teams. However, building IORs among project members is challenging. Non-cooperative attitudes and opportunistic behaviours among project team members are quite common. Disputes and conflicts can arise when team members seek to maximize their own benefits. Prior studies suggest that efficiency, asymmetry and reciprocity have been identified as the key constructs to conceptualize IORs in construction contracting. The relationship between IOR maintenance and conflict resolution was investigated in this study. An IOR-project performance relationship framework is proposed. A study of the Hong Kong-Zhuhai-Macao Bridge (HZMB) project was conducted to verify the relationship framework. In particular, the disincentivisation schemes used in the project was found to be instrumental in building IORs. It was also found that (1) IOR enhancement should be an integral part of contract planning and implementation; (2) incentivisation should be used to reduce opportunistic behaviour; and (3) IOR enhancement is an effective way to reduce conflict.",
author = "Liuying Zhu and Cheung, \{Sai On\}",
year = "2022",
doi = "10.1007/978-3-030-80256-1\_7",
language = "English",
isbn = "978-3-030-80255-4",
series = "Springer Tracts in Civil Engineering",
publisher = "Springer, Cham",
pages = "175--200",
editor = "Cheung, \{Sai On\}",
booktitle = "Construction Dispute Research Expanded",
}