Integrating Findings on Citizen Satisfaction: Lessons for Practice from the Expectancy Disconfirmation Model: Keynote speech

Jiasheng ZHANG; Wenna CHEN; Nick Petrovsky; Richard M WALKER

Integrating Findings on Citizen Satisfaction: Lessons for Practice from the Expectancy Disconfirmation Model: Keynote speech

Research output: Conference Papers › RGC 33 - Other conference paper

Original language	English
Publication status	Presented - 25 Sept 2020
Event	2020 Annual Conference of the Asian Association for Public Administration - Online, Shanghai, China Duration: 24 Sept 2020 → 25 Sept 2020

Conference

Conference	2020 Annual Conference of the Asian Association for Public Administration
Abbreviated title	2020 Annual Conference of the AAPA
Place	China
City	Shanghai
Period	24/09/20 → 25/09/20

Bibliographical note

Information for this record is supplemented by the author(s) concerned.

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@conference{f3deed8c2faf4624a670221a887a2f67,

title = "Integrating Findings on Citizen Satisfaction: Lessons for Practice from the Expectancy Disconfirmation Model: Keynote speech",

author = "Jiasheng ZHANG and Wenna CHEN and Nick Petrovsky and WALKER, \{Richard M\}",

note = "Information for this record is supplemented by the author(s) concerned.; 2020 Annual Conference of the Asian Association for Public Administration, 2020 Annual Conference of the AAPA ; Conference date: 24-09-2020 Through 25-09-2020",

year = "2020",

month = sep,

day = "25",

language = "English",

}

TY - CONF

T1 - Integrating Findings on Citizen Satisfaction: Lessons for Practice from the Expectancy Disconfirmation Model

T2 - 2020 Annual Conference of the Asian Association for Public Administration

AU - ZHANG, Jiasheng

AU - CHEN, Wenna

AU - Petrovsky, Nick

AU - WALKER, Richard M

N1 - Information for this record is supplemented by the author(s) concerned.

PY - 2020/9/25

Y1 - 2020/9/25

M3 - RGC 33 - Other conference paper

Y2 - 24 September 2020 through 25 September 2020

ER -