TY - GEN
T1 - Information quality on the World Wide Web
T2 - 2nd International Multi-Conference on Complexity, Informatics and Cybernetics, IMCIC 2011
AU - Kandari, Jaikrit S.
AU - Jones, Erick C.
AU - Nah, Fiona F.
AU - Bishu, Ram R.
N1 - Publication details (e.g. title, author(s), publication statuses and dates) are captured on an “AS IS” and “AS AVAILABLE” basis at the time of record harvesting from the data source. Suggestions for further amendments or supplementary information can be sent to [email protected].
PY - 2011
Y1 - 2011
N2 - The scale and reach of published information on the World Wide Web dwarfs the printed paper world. Users are getting information from the web at the click of a button however they must dodge bad and sub-quality information before they can access and use quality content. Researchers have aimed to address this problem by suggesting various information quality frameworks. This article contends that these models though varied in their approach and application, share a greater commonality. It seeks to identify the common attributes that exist across these frameworks. A new framework for the measurement of information quality is developed and twenty two dimensions are identified for measuring information quality in context of the web from a user perspective. An online survey instrument is used for data collection. The research argues that WWW is not a homogeneous entity and should be understood from individual aspects and their interactions. It uses three independent variables of web domain, type of website and nationality to arrive at its conclusion. Results highlight nine IQ dimensions which are important across the whole web environment, while thirteen dimensions are dependent on the main effects or their interactions. The results also are in-line with Hofstede's cultural dimensions.
AB - The scale and reach of published information on the World Wide Web dwarfs the printed paper world. Users are getting information from the web at the click of a button however they must dodge bad and sub-quality information before they can access and use quality content. Researchers have aimed to address this problem by suggesting various information quality frameworks. This article contends that these models though varied in their approach and application, share a greater commonality. It seeks to identify the common attributes that exist across these frameworks. A new framework for the measurement of information quality is developed and twenty two dimensions are identified for measuring information quality in context of the web from a user perspective. An online survey instrument is used for data collection. The research argues that WWW is not a homogeneous entity and should be understood from individual aspects and their interactions. It uses three independent variables of web domain, type of website and nationality to arrive at its conclusion. Results highlight nine IQ dimensions which are important across the whole web environment, while thirteen dimensions are dependent on the main effects or their interactions. The results also are in-line with Hofstede's cultural dimensions.
KW - Hofstede's cultural dimensions
KW - Information quality (IQ)
KW - IQ frameworks
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UR - https://www.scopus.com/record/pubmetrics.uri?eid=2-s2.0-84960345613&origin=recordpage
M3 - RGC 32 - Refereed conference paper (with host publication)
SN - 9781936338269
VL - 2
T3 - IMCIC 2011 - 2nd International Multi-Conference on Complexity, Informatics and Cybernetics, Proceedings
SP - 204
EP - 209
BT - IMCIC 2011 - 2nd International Multi-Conference on Complexity, Informatics and Cybernetics, Proceedings
PB - International Institute of Informatics and Systemics, IIIS
Y2 - 27 March 2011 through 30 March 2011
ER -