Influence, information technology & group polarization : A field study of a virtual team

Research output: Chapters, Conference Papers, Creative and Literary Works (RGC: 12, 32, 41, 45)32_Refereed conference paper (with ISBN/ISSN)

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Author(s)

Detail(s)

Original languageEnglish
Title of host publicationInternational Conference on Information Systems 2011, ICIS 2011
Pages1346-1365
Volume2
Publication statusPublished - 2011
Externally publishedYes

Publication series

Name
Volume2

Conference

Title32nd International Conference on Information System 2011, ICIS 2011
PlaceChina
CityShanghai
Period4 - 7 December 2011

Abstract

This study examines influence and IT in group polarization. Group polarization is the tendency of group members to shif their initial positions to a more extreme direction following discussion. We hypothesize that informational influence is relatively more important than normative influence in causing group members to shift their positions and that IT can be used to enhance the effects of informational influence. Our investigation of group processes, influence and IT use by a virtual team responsible for forecasting ozone levels reveals several important findings. First, we find the heterogeneity of pre-discussion individual decisions and greater task uncertainty increase group polarization through a greater relative use of informational influence. Second, surprisingly, we find that the relative use of informational influence and the use of IT for persuasion are substitutive not complementary in their effects on group polarization. These findings have significant theoretical and practical implications for decision making in virtual teams.

Research Area(s)

  • Group polarization, Influence, Information technology, Persuasion, Virtual teams

Citation Format(s)

Influence, information technology & group polarization : A field study of a virtual team. / Peng, Chih-Hung; Slaughter, Sandra A.

International Conference on Information Systems 2011, ICIS 2011. Vol. 2 2011. p. 1346-1365.

Research output: Chapters, Conference Papers, Creative and Literary Works (RGC: 12, 32, 41, 45)32_Refereed conference paper (with ISBN/ISSN)