TY - GEN
T1 - Incorporating information quality management into EAI processes
AU - Hao, Jin-Xing
AU - Kwok, Ron Chi-Wai
PY - 2005
Y1 - 2005
N2 - Nowadays Enterprise Application Integration (EAI) is rather a technical problem than an organizational issue in enterprise systems. Due to the increased complexity of EAI processes, it is difficult to guarantee the information quality (IQ) without scientific process control. Information Quality Management (IQM) highlights the control of the business processes by resolving IQ problems through IQ definition, measurement, analysis and improvement. When considering EAI's emphasis on the integration of business processes and the information flow within an enterprise, they are potentially mutually complementary for the IQ improvement. However, there are very few studies carefully examining IQ improvement in EAI processes, and complementary nature of IQM and EAI. By analyzing the challenges of EAI to IQ, and theoretical foundations of incorporating IQM into EAI processes, this study proposes a framework to effectively improve the IQ of EAI processes, and suggests six propositions for future research.
AB - Nowadays Enterprise Application Integration (EAI) is rather a technical problem than an organizational issue in enterprise systems. Due to the increased complexity of EAI processes, it is difficult to guarantee the information quality (IQ) without scientific process control. Information Quality Management (IQM) highlights the control of the business processes by resolving IQ problems through IQ definition, measurement, analysis and improvement. When considering EAI's emphasis on the integration of business processes and the information flow within an enterprise, they are potentially mutually complementary for the IQ improvement. However, there are very few studies carefully examining IQ improvement in EAI processes, and complementary nature of IQM and EAI. By analyzing the challenges of EAI to IQ, and theoretical foundations of incorporating IQM into EAI processes, this study proposes a framework to effectively improve the IQ of EAI processes, and suggests six propositions for future research.
KW - Enterprise application integration
KW - Enterprise systems
KW - Framework
KW - Information quality
KW - Information quality management
UR - http://www.scopus.com/inward/record.url?scp=84869827079&partnerID=8YFLogxK
UR - https://www.scopus.com/record/pubmetrics.uri?eid=2-s2.0-84869827079&origin=recordpage
M3 - RGC 32 - Refereed conference paper (with host publication)
SN - 9781604235531
VL - 2
SP - 920
EP - 929
BT - Association for Information Systems - 11th Americas Conference on Information Systems, AMCIS 2005: A Conference on a Human Scale
T2 - 11th Americas Conference on Information Systems (AMCIS 2005)
Y2 - 11 August 2005 through 15 August 2005
ER -