Impacts of suppression on emotional responses and performance outcomes : An experience-sampling study in younger and older workers

Research output: Journal Publications and Reviews (RGC: 21, 22, 62)21_Publication in refereed journal

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Author(s)

Detail(s)

Original languageEnglish
Pages (from-to)666-676
Journal / PublicationJournals of Gerontology - Series B Psychological Sciences and Social Sciences
Volume67 B
Issue number6
Publication statusPublished - Nov 2012

Abstract

Objectives.Past studies have demonstrated that older adults used less emotional suppression to regulate their emotions than did younger adults, but the effectiveness of using this emotion regulatory strategy on psychosocial well-being across age remains largely unexplored. The present study adopted an experience-sampling method to examine whether the impacts of momentary employment of emotional suppression on momentary positive and negative emotions and job performance would be different by age.Method.Eighty-seven Chinese insurance workers, aged between 18 and 61 years, participated in a 5-day sampling study. Their affective responses at work, momentary task performance, and sales productivity were recorded.Results.Results showed that older workers' greater use of suppression at work was associated with lower intensity of negative emotions, whereas such association was not found among younger workers. Moreover, greater use of suppression over the sampling period was significantly predictive of sales productivity of older workers, but such a positive association was not shown in younger workers.Discussion.These findings reveal that the use of suppression at work may be more effective for older workers than for younger workers. © 2012 The Author.

Research Area(s)

  • Chinese workers, Emotion regulation, Emotional responses, Job performance, Suppression

Citation Format(s)

Impacts of suppression on emotional responses and performance outcomes : An experience-sampling study in younger and older workers. / Yeung, Dannii Y.; Fung, Helene H.

In: Journals of Gerontology - Series B Psychological Sciences and Social Sciences, Vol. 67 B, No. 6, 11.2012, p. 666-676.

Research output: Journal Publications and Reviews (RGC: 21, 22, 62)21_Publication in refereed journal