Abstract
SME firms have limited resources which imposes a constraint on their ability to successfully implement Enterprise Resource Planning (ERP) software. In this research we investigate problems faced by two subsidiaries of an SME trading firm in their move towards ERP. Our findings indicate that the nature of problems differ for the three different stages of ERP implementation life cycle- (1) pre-implementation, (2) customization, reengineering and installation, and (3) post-implementation usage and monitoring. SME firms lack resources to address some crucial problems in each of the three stages. Our findings also indicate that problems in the initial pre-implementation stage may have a ripple effect on the following stages, affecting successful implementation. Theoretical and practical implications of the findings are discussed.
| Original language | English |
|---|---|
| Title of host publication | PACIS 2008 - 12th Pacific Asia Conference on Information Systems: Leveraging ICT for Resilient Organizations and Sustainable Growth in the Asia Pacific Region |
| Publication status | Published - 2008 |
| Event | 12th Pacific Asia Conference on Information Systems, PACIS 2008: Leveraging ICT for Resilient Organizations and Sustainable Growth in the Asia Pacific Region - Suzhou, China Duration: 3 Jul 2008 → 7 Jul 2008 https://aisel.aisnet.org/pacis2008/ |
Conference
| Conference | 12th Pacific Asia Conference on Information Systems, PACIS 2008 |
|---|---|
| Country/Territory | China |
| City | Suzhou |
| Period | 3/07/08 → 7/07/08 |
| Internet address |
Research Keywords
- Change management
- ERP life-cycle
- ERP Success
- SME