How Low is Low? Crowdworker Perceptions of Microtask Payments in Work versus Leisure Situations

Research output: Chapters, Conference Papers, Creative and Literary WorksRGC 32 - Refereed conference paper (with host publication)peer-review

1 Scopus Citations
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Author(s)

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Detail(s)

Original languageEnglish
Title of host publicationCHI'24
Subtitle of host publicationProceedings of the 2024 CHI Conference on Human Factors in Computing Systems
PublisherAssociation for Computing Machinery
Number of pages11
ISBN (print)979-8-4007-0330-0
Publication statusPublished - 11 May 2024

Publication series

NameConference on Human Factors in Computing Systems - Proceedings

Conference

Title2024 CHI Conference on Human Factors in Computing Sytems (CHI 2024)
LocationHawaiʻi Convention Center
PlaceUnited States
CityHonolulu
Period11 - 16 May 2024

Abstract

Getting paid for completing microtasks online via crowdsourcing (i.e., microworking) has become a widely accepted way to earn money. Despite disputes over low pay rates, however, little is known about the extent of “lowness” and about the perceptions of microworkers concerning the value of micro-paid online activity. In an online survey on a microtask crowdsourcing platform, respondents demonstrated the dual attitudes of work and leisure toward microworking. Although actual wage rates were lower than microworkers expected, the perceived value of the money earned from microworking was paramount. The monetary equivalent, a newly developed metric calibrating microworkers' subjective evaluations of monetary and nonmonetary dimensions, of microworking outstripped that of alternative activities, the majority of which were leisure activities. Instead of struggling with below-expectation pay rates, microworkers tend to appreciate the value of small gains, especially in contrast to potential losses incurred by alternatives activities. © 2024 Copyright held by the owner/author(s)

Research Area(s)

  • Alternative activities, Microtask crowdsourcing, Pay rates, Perceived values

Citation Format(s)

How Low is Low? Crowdworker Perceptions of Microtask Payments in Work versus Leisure Situations. / Jiang, Ling; Wagner, Christian.
CHI'24 : Proceedings of the 2024 CHI Conference on Human Factors in Computing Systems. Association for Computing Machinery, 2024. 642 (Conference on Human Factors in Computing Systems - Proceedings).

Research output: Chapters, Conference Papers, Creative and Literary WorksRGC 32 - Refereed conference paper (with host publication)peer-review