How does family support influence digital immigrants' extended use of smartphones? An empirical study based on IT identity theory

Research output: Journal Publications and ReviewsRGC 21 - Publication in refereed journalpeer-review

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Author(s)

  • Zian Fang
  • Yongmei Liu
  • Fei Jiang
  • Wei Dong

Related Research Unit(s)

Detail(s)

Original languageEnglish
Journal / PublicationJournal of the Association for Information Science and Technology
Online published27 Feb 2023
Publication statusOnline published - 27 Feb 2023

Abstract

The number of digital immigrants using new technologies such as smartphones is rapidly increasing. However, digital immigrants still struggle to actually use and benefit from digital technology. This article examines the role of family support in digital immigrants' use of more smartphone functions based on information technology (IT) identity theory. We surveyed 241 digital immigrants who owned smartphones and used structural equation modeling (PLS-SEM) for analysis. We examined the contributing roles of family support for digital immigrants' IT identity and extended use behavior. Family cognitive and emotional support can shape IT identity by improving the smartphone-related experience. Family support has a positive impact on digital immigrants' self-efficacy, embeddedness, perceived usefulness, and perceived enjoyment of using a smartphone. Positive usage experience can also facilitate the establishment of IT identity, which is a key predictor of smartphone use behavior. A strong IT identity also promotes extended use behavior. We discuss the contributions and implications of our findings. © 2023 Association for Information Science and Technology. © 2023 Association for Information Science and Technology.

Research Area(s)

  • INFORMATION-TECHNOLOGY IDENTITY, OLDER-ADULTS, COMMUNICATION TECHNOLOGY, MOBILE TECHNOLOGY, INTERNET ADOPTION, SOCIAL SUPPORT, UNIFIED THEORY, PLS-SEM, ACCEPTANCE, SELF

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