How does customer participation in service influence customer satisfaction? The mediating effects of role stressors

Research output: Journal Publications and Reviews › RGC 21 - Publication in refereed journal › peer-review

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Social Sciences

100
Service Industries Social Sciences
100
Customers Social Sciences
100
Influence Social Sciences
100
Social Participatio... Social Sciences
100
Satisfaction Social Sciences
15
Research Social Sciences
7
Behavior Social Sciences
7
Purpose Social Sciences
7
Compliance Social Sciences
7
Creativity Social Sciences
3
Banks Social Sciences
3
Theory Social Sciences
3
Work Social Sciences
3
Performance Social Sciences
3
Perspective Social Sciences
3
Approach Social Sciences
3
Design Social Sciences
3
Questionnaires Social Sciences
3
Testing Social Sciences
3
Methodology Social Sciences
3
Hypothesis Social Sciences
3
Analysis Social Sciences
3
Structural Equation... Social Sciences
3
Surveys Social Sciences
3
Literature Reviews Social Sciences
3
Service Provider Social Sciences
3
Social Conflicts Social Sciences
3
Role Ambiguity Social Sciences
3
Role Expectation Social Sciences
3
Procedure Social Sciences
3
China Social Sciences

Keyphrases

100
Customer Satisfacti... Keyphrases
100
Mediating Effect Keyphrases
100
Customer Participat... Keyphrases
100
Role Stress Keyphrases
30
Perceived Role Keyphrases
20
Customer Creativity Keyphrases
20
Customer Compliance Keyphrases
10
Service Process Keyphrases
10
Negative Effects Keyphrases
10
Design Methodology Keyphrases
10
Partial Least Squar... Keyphrases
10
Inconsistency Keyphrases
10
Structured Question... Keyphrases
10
Service Provider Keyphrases
10
Mediating Role Keyphrases
10
Creative Behavior Keyphrases
10
Test Research Keyphrases
10
Central China Keyphrases
10
Role Conflict Keyphrases
10
Bank Customers Keyphrases
10
Role Performance Keyphrases
10
Mixed Effects Keyphrases
10
Role Ambiguity Keyphrases
10
Role Behavior Keyphrases
10
Customer Role Keyphrases
10
Role Expectations Keyphrases
10
Role Satisfaction Keyphrases
10
Task Roles Keyphrases
10
Role Set Keyphrases
10
Service Participati... Keyphrases

Psychology

100
Stressors Psychology
100
Social Participatio... Psychology
44
Research Psychology
22
Behavior Psychology
11
Questionnaires Psychology
11
Methodology Psychology
11
Ambiguity Psychology
11
Expectations Psychology
11
Inconsistencies Psychology
11
Role Conflict Psychology

INIS

100
width INIS
100
depth INIS
100
compliance INIS
50
design INIS
50
hypothesis INIS
50
values INIS
50
increasing INIS
50
performance INIS
50
china INIS
50
banks INIS
50
modeling INIS
50
equations INIS
50
surveys INIS
50
reviews INIS
50
data analysis INIS

Economics, Econometrics and Finance

100
Customers Economics, Econometrics a...
3
Ambiguity Economics, Econometrics a...
3
Labour Economics, Econometrics a...
3
Scientific Modellin... Economics, Econometrics a...
Research OutputsResearch Output authored by How does customer participation in service influence customer satisfaction? The mediating effects of role stressors is tagged with the concept