Abstract
Many US companies adopted business process re-engineering (BPR) strategy to demonstrate the way culture influenced information technology (IT)-enabled organizational change and information systems. It was observed that many corporations improved their business performance after re-engineering their core processes. The BPR strategy used some of the specific cultural characteristics of American citizens to introduce IT-enabled organizational change and information systems. Specific cultural characteristics of the American citizens, such as innovativeness, individualism, self-reliance, a willingness to accept risk, and a desire for change helped them to adopt such a strategy and introduce changes. Several corporations in a number of other countries with diverse cultural traits also adopted the BPR strategy to introduce similar information technology (IT)-enabled organizational change and information systems.
| Original language | English |
|---|---|
| Pages (from-to) | 118-123 |
| Journal | Communications of the ACM |
| Volume | 52 |
| Issue number | 4 |
| DOIs | |
| Publication status | Published - 1 Apr 2009 |
Publisher's Copyright Statement
- COPYRIGHT TERMS OF DEPOSITED POSTPRINT FILE: © ACM 2009. This is the author's version of the work. It is posted here for your personal use. Not for redistribution. The definitive Version of Record was published in Communications of the ACM, http://dx.doi.org/10.1145/1498765.