HCI in Business and Organizations: Digital Transformation with HCI, Metaverse, and AI Technologies

Xuenan Huo; Yuzhou Qian; Keng Leng Siau; Fiona Fui-Hoon Nah

doi:10.1201/9781003490692-11

HCI in Business and Organizations: Digital Transformation with HCI, Metaverse, and AI Technologies

Xuenan Huo, Yuzhou Qian, Keng Leng Siau, Fiona Fui-Hoon Nah

Department of Information Systems

Research output: Chapters, Conference Papers, Creative and Literary Works › RGC 12 - Chapter in an edited book (Author)

2 Citations (Scopus)

Abstract

In this chapter, we discuss how HCI facilitates business and organizational processes and performance. We explain why and how HCI is important to businesses and organizations through success and failure cases as well as from the perspective of two specific dimensions, usability and aesthetics. Additionally, we summarize a framework that outlines four principles for HCI design in business and organizations from existing literature. We also provide directions and suggestions for future development and advancement of HCI. This chapter covers a general introduction to HCI in business and organizations as well as trends and directions in this emerging field.

Original language	English
Title of host publication	Human-Computer Interaction in Various Application Domains
Editors	Constantine Stephanidis, Gavriel Salvendy
Publisher	CRC Press
Chapter	11
Pages	294-347
Number of pages	54
Edition	1
ISBN (Electronic)	978‑1‑003‑49069‑2
ISBN (Print)	978‑1‑032‑37005‑7, 978‑1‑032‑79139‑5
DOIs	https://doi.org/10.1201/9781003490692-11
Publication status	Published - 12 Aug 2024

Publication series

Name	Human-computer interaction
Publisher	Foundations and advances

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10.1201/9781003490692-11

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HCI in Business and Organizations: Digital Transformation with HCI, Metaverse, and AI Technologies. / Huo, Xuenan ; Qian, Yuzhou ; Siau, Keng Leng et al.
Human-Computer Interaction in Various Application Domains. ed. / Constantine Stephanidis; Gavriel Salvendy. 1. ed. CRC Press, 2024. p. 294-347 (Human-computer interaction).

Research output: Chapters, Conference Papers, Creative and Literary Works › RGC 12 - Chapter in an edited book (Author)

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HCI in Business and Organizations: Digital Transformation with HCI, Metaverse, and AI Technologies

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