Group support systems in Hong Kong: An action research project

Robert Davison; Doug Vogel

doi:10.1046/j.1365-2575.2000.00072.x

Group support systems in Hong Kong : An action research project

Research output: Journal Publications and Reviews › RGC 21 - Publication in refereed journal › peer-review

Overview

37 Scopus Citations

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Author(s)

Robert Davison
Doug Vogel

Related Research Unit(s)

Department of Information Systems

Detail(s)

Original language	English
Pages (from-to)	3-20
Journal / Publication	Information Systems Journal
Volume	10
Issue number	1
Publication status	Published - Jan 2000

Link(s)

DOI	DOI https://doi.org/10.1046/j.1365-2575.2000.00072.x Final Published version
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Attachment(s)	Documents 5008647.pdf Post-print, 274 KB, PDF Publisher's Copyright Statement COPYRIGHT TERMS OF DEPOSITED POSTPRINT FILE: This is the peer reviewed version of the following article: Davison, R., & Vogel, D. (2000). Group support systems in Hong Kong: An action research project. Information Systems Journal, 10(1), 3-20, which has been published in final form at https://doi.org/10.1046/j.1365-2575.2000.00072.x. This article may be used for non-commercial purposes in accordance with Wiley Terms and Conditions for Use of Self-Archived Versions. This article may not be enhanced, enriched or otherwise transformed into a derivative work, without express permission from Wiley or by statutory rights under applicable legislation. Copyright notices must not be removed, obscured or modified. The article must be linked to Wiley’s version of record on Wiley Online Library and any embedding, framing or otherwise making available the article or pages thereof by third parties from platforms, services and websites other than Wiley Online Library must be prohibited.
Link to Scopus	https://www.scopus.com/record/display.uri?eid=2-s2.0-0034382973&origin=recordpage
Permanent Link	https://scholars.cityu.edu.hk/en/publications/publication(869c856a-3465-40ef-9803-f4e8120f1c94).html

Abstract

The last dozen years have seen a considerable investment of resources into the research and development of group support systems (GSS) technology. This paper describes how GSS was used to support a process improvement project in a Hong Kong accounting firm. Although the project encountered many difficulties, the application of action research facilitated the adaptation of the GSS to the shifting circumstances, and the project was successfully completed. A variety of lessons concerning the use of GSS are presented, while increased use of action research in complex organizational contexts is recommended.