From Profitability to Sociability : Digital Resilience of the Sharing Economy

Research output: Chapters, Conference Papers, Creative and Literary WorksRGC 32 - Refereed conference paper (with host publication)peer-review

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Detail(s)

Original languageEnglish
Title of host publicationAMCIS 2024 Proceedings
PublisherAssociation for Information Systems
ISBN (electronic)9781958200117
ISBN (print)9798331307066
Publication statusPublished - 2024

Publication series

NameAmericas Conference on Information Systems, AMCIS

Conference

Title30th Americas Conference on Information Systems (AMCIS 2024)
PlaceUnited States
CitySalt Lake City
Period15 - 17 August 2024

Abstract

This study explores how platforms can foster collaborative consumption and a culture of resource sharing during disasters, consequently pooling the crowd power to a unique bottom-up approach for disaster relief and mitigating the growing pressure on federal and state resources in the face of adverse natural events. Combining Airbnb platform data with various data sources, we find that communities with higher Airbnb engagement demonstrate more resilience, as shown by lower dependence on federal loans. The digital resilience effect operates predominantly through the sociability value, which holds more sustainable and economic significance than mere profitability. We additionally examine the moderating effect of collective efficacy through service community organizations and platform intervention, revealing the potential to augment the digital resilience effects. This study contributes to the literature on sharing economy during disruptions and its facilitative role in improving digital resilience, but also provides practical implications for platform operations in disaster management. © 2024 30th Americas Conference on Information Systems, AMCIS 2024. All rights reserved.

Research Area(s)

  • Digital resilience, sharing economy, Airbnb, natural disasters, sociability

Bibliographic Note

Information for this record is supplemented by the author(s) concerned.

Citation Format(s)

From Profitability to Sociability: Digital Resilience of the Sharing Economy. / Pan, Jingwen; Lu, Angela; Fang, Yulin.
AMCIS 2024 Proceedings. Association for Information Systems, 2024. (Americas Conference on Information Systems, AMCIS).

Research output: Chapters, Conference Papers, Creative and Literary WorksRGC 32 - Refereed conference paper (with host publication)peer-review