From process logic to business logic - A cognitive approach to business process management

Minhong Wang; Huaiqing Wang

doi:10.1016/j.im.2005.06.001

From process logic to business logic - A cognitive approach to business process management

Minhong Wang, Huaiqing Wang

Department of Information Systems

Research output: Journal Publications and Reviews › RGC 21 - Publication in refereed journal › peer-review

103 Citations (Scopus)

Abstract

The unpredictability of business activities means that business process management should provide a way to adapt to change. The traditional workflow approach, based on predefined process logic, offers little support for today's complex and dynamic business environment. Therefore, a cognitive approach is proposed to help manage complex business activities, based on continuous awareness of situations and real-time decisions on activities. In this approach, the business environment is seen as capturing events that occurred and the state of tasks and resources; business logic involving process routing, operational constraints, exception handling and business strategy is used to determine which actions are appropriate for the current situation. By extending process management from process logic to business logic, the methodology offers flexibility, agility and adaptability in complex business process management. © 2005 Elsevier B.V. All rights reserved.

Original language	English
Pages (from-to)	179-193
Journal	Information and Management
Volume	43
Issue number	2
DOIs	https://doi.org/10.1016/j.im.2005.06.001
Publication status	Published - Mar 2006

Bibliographical note

Publication details (e.g. title, author(s), publication statuses and dates) are captured on an “AS IS” and “AS AVAILABLE” basis at the time of record harvesting from the data source. Suggestions for further amendments or supplementary information can be sent to <a href="mailto:[email protected]">[email protected]</a>.

Funding

This research is supported by a UGC CERG research grant (No. 9040823) from the Hong Kong Government and a Strategic Research Grant (No. 7001309) from City University of Hong Kong.

Research Keywords

Business logic
Business process management
Cognitive approach
Process logic
Workflow

RGC Funding Information

RGC-funded

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10.1016/j.im.2005.06.001

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abstract = "The unpredictability of business activities means that business process management should provide a way to adapt to change. The traditional workflow approach, based on predefined process logic, offers little support for today's complex and dynamic business environment. Therefore, a cognitive approach is proposed to help manage complex business activities, based on continuous awareness of situations and real-time decisions on activities. In this approach, the business environment is seen as capturing events that occurred and the state of tasks and resources; business logic involving process routing, operational constraints, exception handling and business strategy is used to determine which actions are appropriate for the current situation. By extending process management from process logic to business logic, the methodology offers flexibility, agility and adaptability in complex business process management. {\textcopyright} 2005 Elsevier B.V. All rights reserved.",

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AU - Wang, Huaiqing

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AB - The unpredictability of business activities means that business process management should provide a way to adapt to change. The traditional workflow approach, based on predefined process logic, offers little support for today's complex and dynamic business environment. Therefore, a cognitive approach is proposed to help manage complex business activities, based on continuous awareness of situations and real-time decisions on activities. In this approach, the business environment is seen as capturing events that occurred and the state of tasks and resources; business logic involving process routing, operational constraints, exception handling and business strategy is used to determine which actions are appropriate for the current situation. By extending process management from process logic to business logic, the methodology offers flexibility, agility and adaptability in complex business process management. © 2005 Elsevier B.V. All rights reserved.

KW - Business logic

KW - Business process management

KW - Cognitive approach

KW - Process logic

KW - Workflow

UR - http://www.scopus.com/inward/record.url?scp=30944464392&partnerID=8YFLogxK

UR - https://www.scopus.com/record/pubmetrics.uri?eid=2-s2.0-30944464392&origin=recordpage

U2 - 10.1016/j.im.2005.06.001

DO - 10.1016/j.im.2005.06.001

M3 - RGC 21 - Publication in refereed journal

SN - 0378-7206

VL - 43

SP - 179

EP - 193

JO - Information and Management

JF - Information and Management

IS - 2

ER -

From process logic to business logic - A cognitive approach to business process management

Abstract

Bibliographical note

Funding

Research Keywords

RGC Funding Information

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