Four-factor justice and daily job satisfaction: A multi-level investigation

This study examined the differential effects of the four types of organizational justice on daily job satisfaction at between- and within-individual levels. Specifically, we predicted that interpersonal justice and informational justice would exhibit meaningful daily variations and would have direct impacts on individuals’ job satisfaction on a daily basis. We further explored the moderating effects of the between-individual level distributive justice and procedural justice on the within-individual level relationships. We used hierarchical linear modeling to test our hypotheses based on a sample of 231 full-time employees in Hong Kong over the course of 25 working days. The results showed that both daily interpersonal and informational justice were positively related to daily job satisfaction. In addition, we found evidence that between-individual level distributive justice moderated the relationship between daily interpersonal justice and job satisfaction, whereas between-individual level procedural justice moderated the relationship between daily informational justice and job satisfaction. The implications of these findings on justice research and organizations are discussed.