Extracting and reasoning about implicit behavioral evidences for detecting fraudulent online transactions in e-Commerce
Research output: Journal Publications and Reviews (RGC: 21, 22, 62) › 21_Publication in refereed journal › Not applicable › peer-review
Author(s)
Related Research Unit(s)
Detail(s)
Original language | English |
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Pages (from-to) | 109-121 |
Journal / Publication | Decision Support Systems |
Volume | 86 |
Online published | 22 Apr 2016 |
Publication status | Published - Jun 2016 |
Link(s)
Abstract
With the explosive growth of e-Commerce worldwide, there are also growing concerns about collusive fraudulent transaction attacks in e-Commerce. The main contribution of our research work is the design of a novel detection framework that can reason about implicit online user behavior for detecting collusive fraudulent transactions. Based on real transactional and user behavioral data collected from one of the largest e-Commerce platforms in the world, our experimental results confirm that the proposed detection framework can achieve an average true positive detection rate of 83% while the false alarm rate is kept at as low as 2.4%. To the best of our knowledge, this is one of the largest scale studies toward the detection of fraudulent transactions in e-Commerce. The managerial implication of our study is that administrators of e-Commerce platforms can apply our framework to detect and prevent fraudulent transaction attacks, and hence fair electronic trading is upheld in the ever expanding e-Commerce world.
Research Area(s)
- Electronic Commerce, Evidence fusion, Fraud detection, Theory of evidence
Citation Format(s)
Extracting and reasoning about implicit behavioral evidences for detecting fraudulent online transactions in e-Commerce. / Zhao, Jie; Lau, Raymond Y.K.; Zhang, Wenping; Zhang, Kaihang; Chen, Xu; Tang, Deyu.
In: Decision Support Systems, Vol. 86, 06.2016, p. 109-121.Research output: Journal Publications and Reviews (RGC: 21, 22, 62) › 21_Publication in refereed journal › Not applicable › peer-review