Exploring Design Opportunities for Reflective Conversational Agents to Reduce Compulsive Smartphone Use

Research output: Chapters, Conference Papers, Creative and Literary WorksRGC 32 - Refereed conference paper (with host publication)peer-review

11 Scopus Citations
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Author(s)

Detail(s)

Original languageEnglish
Title of host publicationCUI '23
Subtitle of host publicationProceedings of the 5th International Conference on Conversational User Interfaces
EditorsMinha Lee, Cosmin Munteanu, Martin Porcheron, Johanne Trippas, Sarah Theres Völkel
PublisherAssociation for Computing Machinery
ISBN (print)979-8-4007-0014-9
Publication statusPublished - 19 Jul 2023

Publication series

NameProceedings of the 5th International Conference on Conversational User Interfaces, CUI

Conference

Title5th International Conference on Conversational User Interfaces (CUI 2023)
LocationEindhoven University of Technology
PlaceNetherlands
CityEindhoven
Period19 - 21 July 2023

Abstract

Conversational agents (CAs) have become ubiquitous in our daily lives. Recognizing the potential of CAs being persuasive agents, we are interested in leveraging CAs to reduce compulsive smartphone use, a widespread behavior among young adults that can lead to negative consequences. This work presents the design and development of StayFocused, a mobile app incorporating a chatbot to assist people in setting focus goals and reflecting on their phone-checking behaviors in situ. Particularly, we highlight the iterative process of curating prompts for GPT-3, and the lessons learned from our trials and errors. With StayFocused, we propose a three-week between-subjects study with college students. We envision the design of StayFocused and the proposed study will deepen our understanding of how CAs support immediate actions as well as sustained behavior change, and inform the design of persuasive technologies for reducing unintended behaviors such as compulsive smartphone use. © 2023 Copyright held by the owner/author(s).

Research Area(s)

  • Conversational UI, persuasive technology (PT), reflection, smartphone non-use

Citation Format(s)

Exploring Design Opportunities for Reflective Conversational Agents to Reduce Compulsive Smartphone Use. / LI, Zhuoyang; LIANG, Minhui; Le, Hai Trung et al.
CUI '23: Proceedings of the 5th International Conference on Conversational User Interfaces. ed. / Minha Lee; Cosmin Munteanu; Martin Porcheron; Johanne Trippas; Sarah Theres Völkel. Association for Computing Machinery, 2023. 37 (Proceedings of the 5th International Conference on Conversational User Interfaces, CUI ).

Research output: Chapters, Conference Papers, Creative and Literary WorksRGC 32 - Refereed conference paper (with host publication)peer-review