Abstract
This paper presents a group evaluation structure model for evaluating the knowledge management capability (KMC) of an organization. An algorithm is also proposed to determine the degrees of KMC of an organization using a fuzzy linguistic approach. With the results of the degree of KMC, an organization can decide when and where to improve its KMC. A practical example is used to illustrate the application of the proposed method. The results of KMC obtained through the proposed method are objective and unbiased due to the following two reasons. Firstly, the results are generated by a group of evaluators. Secondly, the fuzzy linguistic approach used in this paper has the advantage to reduce information distortion and losing over other fuzzy linguistic approaches.
| Original language | English |
|---|---|
| Title of host publication | 9th Pacific Asia Conference on Information Systems: I.T. and Value Creation, PACIS 2005 |
| Pages | 301-313 |
| Publication status | Published - 2005 |
| Event | 9th Pacific Asia Conference on Information Systems: I.T. and Value Creation, PACIS 2005 - Bangkok, Thailand Duration: 7 Jul 2005 → 10 Jul 2005 |
Conference
| Conference | 9th Pacific Asia Conference on Information Systems: I.T. and Value Creation, PACIS 2005 |
|---|---|
| Place | Thailand |
| City | Bangkok |
| Period | 7/07/05 → 10/07/05 |
Research Keywords
- 2-tuple
- Knowledge management (KM)
- Knowledge management capability (KMC)
- Linguistic assessment information
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