Equilibrium analysis of unobservable M∕M∕n priority queues with balking and homogeneous customers

Qingying Li; Pengfei Guo; Yulan Wang

doi:10.1016/j.orl.2020.07.012

Author(s)

Qingying Li
Pengfei Guo
Yulan Wang

Detail(s)

Original language	English
Pages (from-to)	674-681
Journal / Publication	Operations Research Letters
Volume	48
Issue number	5
Online published	24 Jul 2020
Publication status	Published - Sep 2020
Externally published	Yes

Link(s)

DOI	DOI https://doi.org/10.1016/j.orl.2020.07.012 Final Published version
	Check@CityULib
Link to Scopus	https://www.scopus.com/record/display.uri?eid=2-s2.0-85088872407&origin=recordpage
Permanent Link	https://scholars.cityu.edu.hk/en/publications/publication(076aa4c4-4f30-43b0-ad3b-4538397b78b1).html

Abstract

We investigate equilibrium queueing strategies in an unobservable M∕M∕n non-preemptive priority queue with homogeneous customers. Arriving customers make decisions by choosing one of the three options: balking, joining the regular queue, or joining the priority queue with an additional fee. We adopt a sequential approach to analyze this two-dimensional queueing game. We first obtain the equilibrium choice between joining the priority or the regular queue given a fixed total joining rate, and then we determine the equilibrium total joining rate.

Research Area(s)

Equilibrium analysis, Priority queue, Strategic queueing, Unobservable queue

Citation Format(s)

[ RIS ] [ BibTeX ]

Equilibrium analysis of unobservable M∕M∕n priority queues with balking and homogeneous customers. / Li, Qingying; Guo, Pengfei; Wang, Yulan.

In: Operations Research Letters, Vol. 48, No. 5, 09.2020, p. 674-681.

Research output: Journal Publications and Reviews (RGC: 21, 22, 62) › 21_Publication in refereed journal › peer-review

Li, Q, Guo, P & Wang, Y 2020, 'Equilibrium analysis of unobservable M∕M∕n priority queues with balking and homogeneous customers', Operations Research Letters, vol. 48, no. 5, pp. 674-681. https://doi.org/10.1016/j.orl.2020.07.012

Li, Q., Guo, P., & Wang, Y. (2020). Equilibrium analysis of unobservable M∕M∕n priority queues with balking and homogeneous customers. Operations Research Letters, 48(5), 674-681. https://doi.org/10.1016/j.orl.2020.07.012

Li Q, Guo P, Wang Y. Equilibrium analysis of unobservable M∕M∕n priority queues with balking and homogeneous customers. Operations Research Letters. 2020 Sep;48(5):674-681. https://doi.org/10.1016/j.orl.2020.07.012

Li, Qingying ; Guo, Pengfei ; Wang, Yulan. / Equilibrium analysis of unobservable M∕M∕n priority queues with balking and homogeneous customers. In: Operations Research Letters. 2020 ; Vol. 48, No. 5. pp. 674-681.