TY - JOUR
T1 - English as a Lingua Franca in Mainland China
T2 - An Analysis of Intercultural Business Communicative Competence
AU - Yao, Yao
AU - Du-Babcock, Bertha
PY - 2023/1
Y1 - 2023/1
N2 - China’s rapid expanding its collaboration with the rest of the world entails an urgent need of numerous talents with excellent intercultural communicative competence. Past research has shown that limited empirical studies are available on intercultural communicative competence in business contexts of Mainland China. To bridge the gap, the present study aims to explore what competencies are obligatory for successful intercultural business communication by examining the perceptions of Chinese business professionals on this issue. Adopting the triangulated research method, the present study employs both quantitative and qualitative data to ascertain a better understanding of the issues in question and to corroborate the results obtained from these two research methods. Two hundred and twenty-seven (N = 227) Chinese business professionals filled in the online questionnaires and 11 of them participated in follow-up interviews. Our findings indicate that intercultural business communicative competence (IBCC) consists of four obligatory components: three in relation to cultural ability (metacognitive intelligence, motivational intelligence, and behavioral intelligence) and one to language ability (strategic competence). Based on our findings, we present a model of IBCC with implications to theory, practice, and education for intercultural business communication.
AB - China’s rapid expanding its collaboration with the rest of the world entails an urgent need of numerous talents with excellent intercultural communicative competence. Past research has shown that limited empirical studies are available on intercultural communicative competence in business contexts of Mainland China. To bridge the gap, the present study aims to explore what competencies are obligatory for successful intercultural business communication by examining the perceptions of Chinese business professionals on this issue. Adopting the triangulated research method, the present study employs both quantitative and qualitative data to ascertain a better understanding of the issues in question and to corroborate the results obtained from these two research methods. Two hundred and twenty-seven (N = 227) Chinese business professionals filled in the online questionnaires and 11 of them participated in follow-up interviews. Our findings indicate that intercultural business communicative competence (IBCC) consists of four obligatory components: three in relation to cultural ability (metacognitive intelligence, motivational intelligence, and behavioral intelligence) and one to language ability (strategic competence). Based on our findings, we present a model of IBCC with implications to theory, practice, and education for intercultural business communication.
KW - BELF
KW - cultural intelligence
KW - foreign language proficiency
KW - intercultural business communication
KW - intercultural communicative competence
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UR - https://www.scopus.com/record/pubmetrics.uri?eid=2-s2.0-85077377047&origin=recordpage
U2 - 10.1177/2329488419898221
DO - 10.1177/2329488419898221
M3 - RGC 21 - Publication in refereed journal
SN - 2329-4884
VL - 60
SP - 3
EP - 23
JO - International Journal of Business Communication
JF - International Journal of Business Communication
IS - 1
ER -