Employee-related critical success factors for utilization of digitally-enabled supply chain management

Xuan Yang; Robert Davison; Xuepan Zhong; Qian Huang

Author(s)

Xuan Yang
Robert Davison
Xuepan Zhong
Qian Huang

Related Research Unit(s)

Department of Information Systems

Detail(s)

Original language	English
Pages (from-to)	280-288
Journal / Publication	Proceedings of the International Conference on Electronic Business (ICEB)
Publication status	Published - 2010

Conference

Title	10th International Conference on Electronic Business - Service-Oriented E-Business (ICEB 2010)
Place	China
City	Shanghai
Period	1 - 4 December 2010

Link(s)

	Check@CityULib
Attachment(s)	Documents 5954898.pdf Post-print, 305 KB, PDF
Document Link	Links https://aisel.aisnet.org/iceb2010/9 Final Published version
Link to Scopus	https://www.scopus.com/record/display.uri?eid=2-s2.0-84873437560&origin=recordpage
Permanent Link	https://scholars.cityu.edu.hk/en/publications/publication(bea37db8-303d-4c86-b079-0f363aef81b1).html

Abstract

IT embeddedness has created considerable opportunities for organizations to effectively manage and streamline their supply chain. User involvement acts as an important role in the current e-service era for supply chain management. In this article, we aim to explain the impact of leadership style and knowledge-centred processes on utilization of Digitally-Enabled SCM applications and generated value for employees. We will then discuss potential contributions and implications, and also indicate future research directions. This study is conducted from the employees' perspective, and it will deepen a foundation for Digitally-Enabled SCM practices and learning, knowledge sharing in knowledge-centred processes as well as leadership style.