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Efficacy of communication support in collaborative online shopping: The moderating effect of task types

Research output: Chapters, Conference Papers, Creative and Literary WorksRGC 32 - Refereed conference paper (with host publication)peer-review

Abstract

With the widespread popularity of social media such as Facebook and Twitter, social commerce is generating much hype in business and is attracting a lot of attention in academia. Social commerce integrates e-commerce and social communication/media. In this research, our focus is on collaborative online shopping. This research-in-progress paper outlines an experimental study to investigate the effect of communication support and task types on collaborative online shopping. Media Richness Theory (MRT) and Task-Media Fit (TMF) form the theoretical foundation of this research. As a pioneering research to investigate the interaction effect of communication support and task types in collaborative online shopping, we expect this research to contribute to a better understanding of the design and development of collaborative online shopping websites. © (2013) by the AIS/ICIS Administrative Office All rights reserved.
Original languageEnglish
Title of host publication19th Americas Conference on Information Systems (AMCIS 2013) - HYPERCONNECTED WORLD
Subtitle of host publicationAnything, Anywhere, Anytime
Pages1301-1306
Volume2
Publication statusPublished - 2013
Externally publishedYes
Event19th Americas Conference on Information Systems (AMCIS 2013) - Chicago, United States
Duration: 15 Aug 201317 Aug 2013

Publication series

NameAmericas Conference on Information Systems, AMCIS - Hyperconnected World: Anything, Anywhere, Anytime

Conference

Conference19th Americas Conference on Information Systems (AMCIS 2013)
PlaceUnited States
CityChicago
Period15/08/1317/08/13

Research Keywords

  • Collaborative shopping
  • Media richness theory
  • Social e-commerce
  • Task-media fit

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