Effect of GSS on knowledge acquisition
Research output: Journal Publications and Reviews (RGC: 21, 22, 62) › 21_Publication in refereed journal
Related Research Unit(s)
|Journal / Publication||Information and Management|
|Publication status||Published - 21 Dec 1998|
|Link to Scopus||https://www.scopus.com/record/display.uri?eid=2-s2.0-0001011159&origin=recordpage|
The study discussed here investigated the contribution of group support system(s) (GSS) to a particular aspect of organizational learning: knowledge acquisition at the group level. We present a model explaining the enabling effects of GSS on important attributes of effective collaborative learning that lead to higher levels of knowledge acquisition and discuss the results of an empirical study designed to test the predictions of the model. A GSS-mediated environment is compared to a non-GSS collaborative environment in terms of the participants' understanding of a problem-solving task. The results indicate that the GSS-mediated environment leads to a significantly higher level of understanding than the non-GSS environment. © 1998 Elsevier Science B.V. All rights reserved.
- Collaborative learning, Group support systems, Knowledge acquisition, Organizational learning, Technology-based learning