Abstract
In the e-world where many of us live and work, virtual work arrangements will become increasingly commonplace. This paper reports on an exploratory study into the way in which consultants can ply their trade virtually with clients whom they never meet. US-located e-consultants provided advice to Hong Kong-located web site developers on the interface and content aspects of a website that was being developed for an international audience. Extensive analyses of the communication between the consultants and developers is undertaken, in parallel with an analysis of survey data obtained from the two sets of stakeholders. Lessons are drawn for future research and practice.
| Original language | English |
|---|---|
| Pages (from-to) | 517-535 |
| Journal | Group Decision and Negotiation |
| Volume | 12 |
| Issue number | 6 |
| DOIs | |
| Publication status | Published - Nov 2003 |
Research Keywords
- Consulting
- Hong Kong
- Negotiating
- USA
- Virtual teams
Publisher's Copyright Statement
- COPYRIGHT TERMS OF DEPOSITED POSTPRINT FILE: This version of the article has been accepted for publication, after peer review (when applicable) and is subject to Springer Nature’s AM terms of use, but is not the Version of Record and does not reflect post-acceptance improvements, or any corrections. The Version of Record is available online at: http://dx.doi.org/10.1023/B:GRUP.0000004256.03294.e3.