Does Social Media Use Reduce Overuse of Medical Resource: The Case of High-Cost Tests

Xinyu Zhu; Vincent Ruidong Zhao; Mohan Tanniru; Weiwei Deng

Does Social Media Use Reduce Overuse of Medical Resource: The Case of High-Cost Tests

Xinyu Zhu
, Vincent Ruidong Zhao
, Mohan Tanniru
, Weiwei Deng

Department of Information Systems

Research output: Chapters, Conference Papers, Creative and Literary Works › RGC 32 - Refereed conference paper (with host publication) › peer-review

Abstract

Overuse of medical resource is a significant contributor to the rapidly growing healthcare costs. Although researchers have growing interest in understanding the impact of social media use in healthcare industry, there are limited studies quantifying its impact from the lens of medical resource overuse. Motivated by this crucial research gap, we provide the empirical evidence demonstrating that unnecessary use of medical resource can be reduced by patients’ social media use. Our research shows the significant value of IT application in resolving a social problem.

Original language	English
Title of host publication	AMCIS 2019 Proceedings
Publisher	Association for Information Systems
ISBN (Print)	978-0-9966831-8-0
Publication status	Published - Aug 2019
Event	25th Americas Conference on Information Systems, AMCIS 2019 - Cancún International Convention Center, Cancún, Mexico Duration: 15 Aug 2019 → 17 Aug 2019 https://amcis2019.aisconferences.org/

Publication series

Name	Americas Conference on Information Systems, AMCIS

Conference

Conference	25th Americas Conference on Information Systems, AMCIS 2019
Place	Mexico
City	Cancún
Period	15/08/19 → 17/08/19
Internet address	https://amcis2019.aisconferences.org/

Bibliographical note

Full text of this publication does not contain sufficient affiliation information. With consent from the author(s) concerned, the Research Unit(s) information for this record is based on the existing academic department affiliation of the author(s).

Research Keywords

Information asymmetry
Overuse of medical resource
Social media impact

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title = "Does Social Media Use Reduce Overuse of Medical Resource: The Case of High-Cost Tests",

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keywords = "Information asymmetry, Overuse of medical resource, Social media impact",

author = "Xinyu Zhu and Zhao, \{Vincent Ruidong\} and Mohan Tanniru and Weiwei Deng",

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Does Social Media Use Reduce Overuse of Medical Resource: The Case of High-Cost Tests. / Zhu, Xinyu; Zhao, Vincent Ruidong; Tanniru, Mohan et al.
AMCIS 2019 Proceedings. Association for Information Systems, 2019. (Americas Conference on Information Systems, AMCIS).

Research output: Chapters, Conference Papers, Creative and Literary Works › RGC 32 - Refereed conference paper (with host publication) › peer-review

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AU - Tanniru, Mohan

AU - Deng, Weiwei

N1 - Full text of this publication does not contain sufficient affiliation information. With consent from the author(s) concerned, the Research Unit(s) information for this record is based on the existing academic department affiliation of the author(s).

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N2 - Overuse of medical resource is a significant contributor to the rapidly growing healthcare costs. Although researchers have growing interest in understanding the impact of social media use in healthcare industry, there are limited studies quantifying its impact from the lens of medical resource overuse. Motivated by this crucial research gap, we provide the empirical evidence demonstrating that unnecessary use of medical resource can be reduced by patients’ social media use. Our research shows the significant value of IT application in resolving a social problem.

AB - Overuse of medical resource is a significant contributor to the rapidly growing healthcare costs. Although researchers have growing interest in understanding the impact of social media use in healthcare industry, there are limited studies quantifying its impact from the lens of medical resource overuse. Motivated by this crucial research gap, we provide the empirical evidence demonstrating that unnecessary use of medical resource can be reduced by patients’ social media use. Our research shows the significant value of IT application in resolving a social problem.

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KW - Overuse of medical resource

KW - Social media impact

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M3 - RGC 32 - Refereed conference paper (with host publication)

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BT - AMCIS 2019 Proceedings

PB - Association for Information Systems

Y2 - 15 August 2019 through 17 August 2019

ER -

Does Social Media Use Reduce Overuse of Medical Resource: The Case of High-Cost Tests

Abstract

Publication series

Conference

Bibliographical note

Research Keywords

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