DO YOUNGER AND OLDER EMPLOYEES REACT TO INTERGENERATIONAL CONFLICTS DIFFERENTLY?

D. Yeung; W. Lam; C. Leung; D. Issaacowitz

doi:10.1093/geroni/igy023.1550

DO YOUNGER AND OLDER EMPLOYEES REACT TO INTERGENERATIONAL CONFLICTS DIFFERENTLY?

D. Yeung, W. Lam, C. Leung, D. Issaacowitz

Department of Social and Behavioural Sciences

Research output: Chapters, Conference Papers, Creative and Literary Works › RGC 32 - Refereed conference paper (with host publication) › peer-review

Abstract

This paper examines whether younger and older employees differ in their emotional and behavioral reactions to conflicts occurring in the workplace. A total of 144 Chinese employees (Mage=40.2, SD=12.4; 53.5% females) took part in an experimental study conducted in the Psychology Laboratories. Four short videos depicting hypothetical workplace conflicts were presented to each participant in a randomized order. These video vignettes varied in the conflict context (intergenerational vs non-intergenerational) and intensity (high vs low). Results of Repeated Measures ANOVAs show significant age differences in emotional reactions (F=11.465, p=.001, partial η2=.077) and conflict strategies (F=3.432, p=.035, partial η2=.048). Compared with their younger peers, older employees reported less negative and more positive emotions in high-intensity conflicts. Age variations in conflict management were more likely in intergenerational conflicts than in non-intergeneration conflicts. Findings of this study reveal that conflict responses vary by the age of conflict partners and levels of conflict intensity.

Original language	English
Title of host publication	Program Abstracts from the GSA 2018 Annual Scientific Meeting "The Purpose of Longer Lives"
Editors	Laura P. Sands, Steven M. Albert, Karen Jung, J. Jill Suitor, Christine E. Bishop, Jennifer Tehan Stanley, Anne Collins McLaughlin, Roland J. Jr. Thorpe, Alison Phinney, Michael Weiner, Corinne Reczek, Elaine C. Wiersma, J. Tina Savla
Publisher	Oxford University Press
Pages	415
DOIs	https://doi.org/10.1093/geroni/igy023.1550
Publication status	Published - Nov 2018
Event	The Gerontological Society of America's 2018 Annual Scientific Meeting: "The Purposes of Longer Lives" - Boston, United States Duration: 14 Nov 2018 → 18 Nov 2018

Publication series

Name	INNOVATION IN AGING
Publisher	Oxford University Press
Number	S1
Volume	2
ISSN (Electronic)	2399-5300

Conference

Conference	The Gerontological Society of America's 2018 Annual Scientific Meeting
Abbreviated title	GSA 2018 Annual Scientific Meeting
Country/Territory	United States
City	Boston
Period	14/11/18 → 18/11/18

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GRF: Intergenerational Conflict at Work: The Role of Visual Attention in Affective and Behavioral Reactions to Conflict Situations
YEUNG, D. (Principal Investigator / Project Coordinator), ISAACOWITZ, D. M. (Co-Investigator) & YE, J. (Co-Investigator)
1/12/16 → 17/08/20
Project: Research

Cite this

Yeung, D., Lam, W., Leung, C., & Issaacowitz, D. (2018). DO YOUNGER AND OLDER EMPLOYEES REACT TO INTERGENERATIONAL CONFLICTS DIFFERENTLY? In L. P. Sands, S. M. Albert, K. Jung, J. J. Suitor, C. E. Bishop, J. T. Stanley, A. C. McLaughlin, R. J. J. Thorpe, A. Phinney, M. Weiner, C. Reczek, E. C. Wiersma, & J. T. Savla (Eds.), Program Abstracts from the GSA 2018 Annual Scientific Meeting "The Purpose of Longer Lives" (pp. 415). (INNOVATION IN AGING; Vol. 2, No. S1). Oxford University Press. https://doi.org/10.1093/geroni/igy023.1550

Yeung, D. ; Lam, W. ; Leung, C. et al. / DO YOUNGER AND OLDER EMPLOYEES REACT TO INTERGENERATIONAL CONFLICTS DIFFERENTLY?. Program Abstracts from the GSA 2018 Annual Scientific Meeting "The Purpose of Longer Lives". editor / Laura P. Sands ; Steven M. Albert ; Karen Jung ; J. Jill Suitor ; Christine E. Bishop ; Jennifer Tehan Stanley ; Anne Collins McLaughlin ; Roland J. Jr. Thorpe ; Alison Phinney ; Michael Weiner ; Corinne Reczek ; Elaine C. Wiersma ; J. Tina Savla. Oxford University Press, 2018. pp. 415 (INNOVATION IN AGING; S1).

@inproceedings{e3b73757baf64f129c12cc5ad377629c,

title = "DO YOUNGER AND OLDER EMPLOYEES REACT TO INTERGENERATIONAL CONFLICTS DIFFERENTLY?",

abstract = "This paper examines whether younger and older employees differ in their emotional and behavioral reactions to conflicts occurring in the workplace. A total of 144 Chinese employees (Mage=40.2, SD=12.4; 53.5% females) took part in an experimental study conducted in the Psychology Laboratories. Four short videos depicting hypothetical workplace conflicts were presented to each participant in a randomized order. These video vignettes varied in the conflict context (intergenerational vs non-intergenerational) and intensity (high vs low). Results of Repeated Measures ANOVAs show significant age differences in emotional reactions (F=11.465, p=.001, partial η2=.077) and conflict strategies (F=3.432, p=.035, partial η2=.048). Compared with their younger peers, older employees reported less negative and more positive emotions in high-intensity conflicts. Age variations in conflict management were more likely in intergenerational conflicts than in non-intergeneration conflicts. Findings of this study reveal that conflict responses vary by the age of conflict partners and levels of conflict intensity.",

author = "D. Yeung and W. Lam and C. Leung and D. Issaacowitz",

year = "2018",

month = nov,

doi = "10.1093/geroni/igy023.1550",

language = "English",

series = "INNOVATION IN AGING",

publisher = "Oxford University Press",

number = "S1",

pages = "415",

editor = "Sands, {Laura P.} and Albert, {Steven M.} and Karen Jung and Suitor, {J. Jill} and Bishop, {Christine E.} and Stanley, {Jennifer Tehan} and McLaughlin, {Anne Collins} and Thorpe, {Roland J. Jr.} and Alison Phinney and Michael Weiner and Corinne Reczek and Wiersma, {Elaine C.} and Savla, {J. Tina}",

booktitle = "Program Abstracts from the GSA 2018 Annual Scientific Meeting {"}The Purpose of Longer Lives{"}",

address = "United Kingdom",

note = "The Gerontological Society of America's 2018 Annual Scientific Meeting : {"}The Purposes of Longer Lives{"}, GSA 2018 Annual Scientific Meeting ; Conference date: 14-11-2018 Through 18-11-2018",

}

Yeung, D, Lam, W, Leung, C & Issaacowitz, D 2018, DO YOUNGER AND OLDER EMPLOYEES REACT TO INTERGENERATIONAL CONFLICTS DIFFERENTLY? in LP Sands, SM Albert, K Jung, JJ Suitor, CE Bishop, JT Stanley, AC McLaughlin, RJJ Thorpe, A Phinney, M Weiner, C Reczek, EC Wiersma & JT Savla (eds), Program Abstracts from the GSA 2018 Annual Scientific Meeting "The Purpose of Longer Lives". INNOVATION IN AGING, no. S1, vol. 2, Oxford University Press, pp. 415, The Gerontological Society of America's 2018 Annual Scientific Meeting, Boston, Massachusetts, United States, 14/11/18. https://doi.org/10.1093/geroni/igy023.1550

DO YOUNGER AND OLDER EMPLOYEES REACT TO INTERGENERATIONAL CONFLICTS DIFFERENTLY? / Yeung, D.; Lam, W.; Leung, C. et al.
Program Abstracts from the GSA 2018 Annual Scientific Meeting "The Purpose of Longer Lives". ed. / Laura P. Sands; Steven M. Albert; Karen Jung; J. Jill Suitor; Christine E. Bishop; Jennifer Tehan Stanley; Anne Collins McLaughlin; Roland J. Jr. Thorpe; Alison Phinney; Michael Weiner; Corinne Reczek; Elaine C. Wiersma; J. Tina Savla. Oxford University Press, 2018. p. 415 (INNOVATION IN AGING; Vol. 2, No. S1).

Research output: Chapters, Conference Papers, Creative and Literary Works › RGC 32 - Refereed conference paper (with host publication) › peer-review