@inproceedings{4f5bcda7405f40bfb0808cb60896a1a3,
title = "Deviant Ratings and the Effectiveness of Performance Appraisal",
abstract = "In order to maximize performance appraisal effectiveness, extant literatures explore methods to reduce rater errors, improve rating accuracy and qualitative aspects. Even if these methods can substantially improve performance appraisal effectiveness, it is still unable to completely eliminate the existing of deviant ratings because the raters are subjective factors for the evaluation. This study introduces a statistical method that can effectively identify and eliminate deviant ratings, thus greatly improving the effectiveness of performance appraisal. Limitations of the method and future research directions are also discussed.",
keywords = "performance appraisal effectiveness, deviant rating, rater errors, rating accuracy, MIXED STANDARD SCALE, ACCURACY, FORMAT, ERRORS",
author = "Hairu Yang and Zhengyi Jiang and Haiyan Zhai and Fue Zeng",
year = "2009",
language = "English",
isbn = "978-1-4244-4869-2",
series = "International Conference on Industrial Engineering and Engineering Management IEEM",
publisher = "IEEE",
pages = "778--782",
booktitle = "2009 IEEE INTERNATIONAL CONFERENCE ON INDUSTRIAL ENGINEERING AND ENGINEERING MANAGEMENT, VOLS 1-4",
address = "United States",
note = "IEEE International Conference on Industrial Engineering and Engineering Management (IEEM 2009) ; Conference date: 08-12-2009 Through 11-12-2009",
}