Determinants of online service satisfaction and their impacts on behavioural intentions

Fue Zeng; Zuohao Hu; Rong Chen; Zhilin Yang

doi:10.1080/14783360903181719

Determinants of online service satisfaction and their impacts on behavioural intentions

Research output: Journal Publications and Reviews (RGC: 21, 22, 62) › 21_Publication in refereed journal › peer-review

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Business & Economics

100

Behavioral intentio... Business & Economics

Mediation Business & Economics

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