Cyber Transportation Logisitcs: Architecting a Global Value-Chain for Services

Yupo Chan, Jaouad Boukachour, Chia-Chu Chiang, Madan Mohan Dey, Charles-Henri FredouËt, Hing Po LO, Farhad Moeeni, Albert K. Toh

    Research output: Chapters, Conference Papers, Creative and Literary WorksRGC 12 - Chapter in an edited book (Author)

    Abstract

    In today’s global economy, products and services are provided across international borders. The sourcing of these products and services becomes an integral part of international businesses. Information, communication and transportation technologies (ICTT) have made this job significantly more streamlined. However, there is an advantage that big companies, such as Wal-Mart, have over small and medium size ones. While the big companies have the ICTT resources to source globally at will, small and medium enterprises (SME) are much less prepared to do so, resulting in a large competitive disadvantage. By contrasting SMEs with their more successful “big brothers,” we highlight the salient ICTT features in a system architecture. This serves as a checklist for any assistance that might be rendered to SMEs and other entities in overcoming their competitive impediment. These findings are the result of numerous international workshops and conferences held in Hong Kong (the export city for a bulk of the Chinese consumer products) and in Arkansas (the headquarters of Wal-Mart).
    Original languageEnglish
    Title of host publicationService science and logistics informatics
    Subtitle of host publicationinnovative perspectives
    EditorsZongwei Luo
    Place of PublicationHershey, PA
    PublisherInformation Science Reference
    Pages272-297
    ISBN (Print)9781616922719
    DOIs
    Publication statusPublished - 1 Mar 2010

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