Cross-cultural differences in the development of trust in relational service exchange: An empirical analysis of trust building in high versus low uncertainty avoidance cultures

Cross-cultural differences in the development of trust in relational service exchange : An empirical analysis of trust building in high versus low uncertainty avoidance cultures

Research output: Conference Papers › RGC 32 - Refereed conference paper (without host publication) › peer-review

Original language	English
Publication status	Published - 25 Oct 2007

Title	4th Workshop on Trust within and between Organizations
Place	Netherlands
City	Amsterdam
Period	25 - 26 October 2007

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Permanent Link	https://scholars.cityu.edu.hk/en/publications/publication(af632751-612d-4684-add8-c3f9c06ef0dd).html

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Research output: Conference Papers › RGC 32 - Refereed conference paper (without host publication) › peer-review

Schumann, JH, v. Wangenheim, F, Yang, Z, Praxmarer, S, Jimenez, F, Komor, M & Shainesh, G 2007, 'Cross-cultural differences in the development of trust in relational service exchange: An empirical analysis of trust building in high versus low uncertainty avoidance cultures', Paper presented at 4th Workshop on Trust within and between Organizations, Amsterdam, Netherlands, 25/10/07 - 26/10/07.

Schumann, J. H., v. Wangenheim, F., Yang, Z., Praxmarer, S., Jimenez, F., Komor, M., & Shainesh, G. (2007). Cross-cultural differences in the development of trust in relational service exchange: An empirical analysis of trust building in high versus low uncertainty avoidance cultures. Paper presented at 4th Workshop on Trust within and between Organizations, Amsterdam, Netherlands.