Cross-cultural differences in the development of trust in relational service exchange: An empirical analysis of trust building in high versus low uncertainty avoidance cultures

J. H. Schumann; F. v. Wangenheim; Zhilin Yang; S. Praxmarer; F. Jimenez; M. Komor; G. Shainesh

Cross-cultural differences in the development of trust in relational service exchange: An empirical analysis of trust building in high versus low uncertainty avoidance cultures

J. H. Schumann
, F. v. Wangenheim
, Zhilin Yang
, S. Praxmarer
, F. Jimenez
, M. Komor
, G. Shainesh

Department of Marketing

Research output: Conference Papers › RGC 32 - Refereed conference paper (without host publication) › peer-review

Original language	English
Publication status	Published - 25 Oct 2007
Event	4th Workshop on Trust within and between Organizations - Amsterdam, Netherlands Duration: 25 Oct 2007 → 26 Oct 2007

Conference

Conference	4th Workshop on Trust within and between Organizations
Place	Netherlands
City	Amsterdam
Period	25/10/07 → 26/10/07

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Schumann, J. H., v. Wangenheim, F., Yang, Z., Praxmarer, S., Jimenez, F., Komor, M., & Shainesh, G. (2007). Cross-cultural differences in the development of trust in relational service exchange: An empirical analysis of trust building in high versus low uncertainty avoidance cultures. Paper presented at 4th Workshop on Trust within and between Organizations, Amsterdam, Netherlands.

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title = "Cross-cultural differences in the development of trust in relational service exchange: An empirical analysis of trust building in high versus low uncertainty avoidance cultures",

author = "Schumann, \{J. H.\} and \{v. Wangenheim\}, F. and Zhilin Yang and S. Praxmarer and F. Jimenez and M. Komor and G. Shainesh",

year = "2007",

month = oct,

day = "25",

language = "English",

note = "4th Workshop on Trust within and between Organizations ; Conference date: 25-10-2007 Through 26-10-2007",

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Schumann, JH, v. Wangenheim, F, Yang, Z, Praxmarer, S, Jimenez, F, Komor, M & Shainesh, G 2007, 'Cross-cultural differences in the development of trust in relational service exchange: An empirical analysis of trust building in high versus low uncertainty avoidance cultures', Paper presented at 4th Workshop on Trust within and between Organizations, Amsterdam, Netherlands, 25/10/07 - 26/10/07.

Cross-cultural differences in the development of trust in relational service exchange: An empirical analysis of trust building in high versus low uncertainty avoidance cultures. / Schumann, J. H.; v. Wangenheim, F.; Yang, Zhilin et al.
2007. Paper presented at 4th Workshop on Trust within and between Organizations, Amsterdam, Netherlands.

Research output: Conference Papers › RGC 32 - Refereed conference paper (without host publication) › peer-review

TY - CONF

T1 - Cross-cultural differences in the development of trust in relational service exchange

T2 - 4th Workshop on Trust within and between Organizations

AU - Schumann, J. H.

AU - v. Wangenheim, F.

AU - Yang, Zhilin

AU - Praxmarer, S.

AU - Jimenez, F.

AU - Komor, M.

AU - Shainesh, G.

PY - 2007/10/25

Y1 - 2007/10/25

M3 - RGC 32 - Refereed conference paper (without host publication)

Y2 - 25 October 2007 through 26 October 2007

ER -