Covid-19 Pandemic – Role of Technology in Transforming Business to the New Normal

Fiona Fui-Hoon Nah; Keng Siau

doi:10.1007/978-3-030-60152-2_43

Covid-19 Pandemic – Role of Technology in Transforming Business to the New Normal

Fiona Fui-Hoon Nah^*
, Keng Siau

^*Corresponding author for this work

Research output: Chapters, Conference Papers, Creative and Literary Works › RGC 32 - Refereed conference paper (with host publication) › peer-review

40 Citations (Scopus)

Abstract

COVID-19 has disrupted our lives and the economy. In this paper, we outline approaches in which information technology can be used to implement business strategies to enhance resilience by coping with, adapting to, and recovering from adversity resulting from the COVID-19 pandemic. We discuss how information technology such as digital supply chain, data analytics, artificial intelligence, machine learning, robotics, digital commerce, and Internet of Things can be used to enhance resilience and continuity of business.

Original language	English
Title of host publication	HCI International 2020 – Late Breaking Papers: Interaction, Knowledge and Social Media
Subtitle of host publication	22nd HCI International Conference, HCII 2020, Copenhagen, Denmark, July 19–24, 2020, Proceedings
Editors	Constantine Stephanidis, Gavriel Salvendy, June Wei, Sakae Yamamoto, Hirohiko Mori, Gabriele Meiselwitz, Fiona Fui-Hoon Nah, Keng Siau
Place of Publication	Cham
Publisher	Springer
Pages	585-600
ISBN (Electronic)	9783030601522
ISBN (Print)	9783030601515
DOIs	https://doi.org/10.1007/978-3-030-60152-2_43
Publication status	Published - 2020
Externally published	Yes
Event	22nd International Conference on Human-Computer Interaction (HCII 2020) - AC Bella Sky Hotel and Bella Center (Virtual), Copenhagen, Denmark Duration: 19 Jul 2020 → 24 Jul 2020 http://2020.hci.international/

Publication series

Name	Lecture Notes in Computer Science
Volume	12427
ISSN (Print)	0302-9743
ISSN (Electronic)	1611-3349

Conference

Conference	22nd International Conference on Human-Computer Interaction (HCII 2020)
Place	Denmark
City	Copenhagen
Period	19/07/20 → 24/07/20
Internet address	http://2020.hci.international/

Research Keywords

Business continuity
Business transformation
Coronavirus
Covid-19
New Normal
Pandemic
Resilience
Technology

Access Output

10.1007/978-3-030-60152-2_43

Other Access Options

Check CityUHK Library

Permanent Link

Right click to copy link

Cite this

Nah, F. F.-H., & Siau, K. (2020). Covid-19 Pandemic – Role of Technology in Transforming Business to the New Normal. In C. Stephanidis, G. Salvendy, J. Wei, S. Yamamoto, H. Mori, G. Meiselwitz, F. F.-H. Nah, & K. Siau (Eds.), HCI International 2020 – Late Breaking Papers: Interaction, Knowledge and Social Media: 22nd HCI International Conference, HCII 2020, Copenhagen, Denmark, July 19–24, 2020, Proceedings (pp. 585-600). (Lecture Notes in Computer Science; Vol. 12427). Springer . https://doi.org/10.1007/978-3-030-60152-2_43

Nah, Fiona Fui-Hoon ; Siau, Keng. / Covid-19 Pandemic – Role of Technology in Transforming Business to the New Normal. HCI International 2020 – Late Breaking Papers: Interaction, Knowledge and Social Media: 22nd HCI International Conference, HCII 2020, Copenhagen, Denmark, July 19–24, 2020, Proceedings. editor / Constantine Stephanidis ; Gavriel Salvendy ; June Wei ; Sakae Yamamoto ; Hirohiko Mori ; Gabriele Meiselwitz ; Fiona Fui-Hoon Nah ; Keng Siau. Cham : Springer , 2020. pp. 585-600 (Lecture Notes in Computer Science).

@inproceedings{01d69c403f59464180bf4d580429cb05,

title = "Covid-19 Pandemic – Role of Technology in Transforming Business to the New Normal",

abstract = "COVID-19 has disrupted our lives and the economy. In this paper, we outline approaches in which information technology can be used to implement business strategies to enhance resilience by coping with, adapting to, and recovering from adversity resulting from the COVID-19 pandemic. We discuss how information technology such as digital supply chain, data analytics, artificial intelligence, machine learning, robotics, digital commerce, and Internet of Things can be used to enhance resilience and continuity of business.",

keywords = "Business continuity, Business transformation, Coronavirus, Covid-19, New Normal, Pandemic, Resilience, Technology",

author = "Nah, \{Fiona Fui-Hoon\} and Keng Siau",

year = "2020",

doi = "10.1007/978-3-030-60152-2\_43",

language = "English",

isbn = "9783030601515",

series = "Lecture Notes in Computer Science",

publisher = "Springer ",

pages = "585--600",

editor = "Constantine Stephanidis and Gavriel Salvendy and June Wei and Sakae Yamamoto and Hirohiko Mori and Gabriele Meiselwitz and Nah, \{Fiona Fui-Hoon\} and Keng Siau",

booktitle = "HCI International 2020 – Late Breaking Papers: Interaction, Knowledge and Social Media",

note = "22nd International Conference on Human-Computer Interaction (HCII 2020) ; Conference date: 19-07-2020 Through 24-07-2020",

url = "http://2020.hci.international/",

}

Nah, FF-H & Siau, K 2020, Covid-19 Pandemic – Role of Technology in Transforming Business to the New Normal. in C Stephanidis, G Salvendy, J Wei, S Yamamoto, H Mori, G Meiselwitz, FF-H Nah & K Siau (eds), HCI International 2020 – Late Breaking Papers: Interaction, Knowledge and Social Media: 22nd HCI International Conference, HCII 2020, Copenhagen, Denmark, July 19–24, 2020, Proceedings. Lecture Notes in Computer Science, vol. 12427, Springer , Cham, pp. 585-600, 22nd International Conference on Human-Computer Interaction (HCII 2020), Copenhagen, Denmark, 19/07/20. https://doi.org/10.1007/978-3-030-60152-2_43

Covid-19 Pandemic – Role of Technology in Transforming Business to the New Normal. / Nah, Fiona Fui-Hoon ; Siau, Keng.
HCI International 2020 – Late Breaking Papers: Interaction, Knowledge and Social Media: 22nd HCI International Conference, HCII 2020, Copenhagen, Denmark, July 19–24, 2020, Proceedings. ed. / Constantine Stephanidis; Gavriel Salvendy; June Wei; Sakae Yamamoto; Hirohiko Mori; Gabriele Meiselwitz; Fiona Fui-Hoon Nah; Keng Siau. Cham: Springer , 2020. p. 585-600 (Lecture Notes in Computer Science; Vol. 12427).

Research output: Chapters, Conference Papers, Creative and Literary Works › RGC 32 - Refereed conference paper (with host publication) › peer-review

TY - GEN

T1 - Covid-19 Pandemic – Role of Technology in Transforming Business to the New Normal

AU - Nah, Fiona Fui-Hoon

AU - Siau, Keng

PY - 2020

Y1 - 2020

N2 - COVID-19 has disrupted our lives and the economy. In this paper, we outline approaches in which information technology can be used to implement business strategies to enhance resilience by coping with, adapting to, and recovering from adversity resulting from the COVID-19 pandemic. We discuss how information technology such as digital supply chain, data analytics, artificial intelligence, machine learning, robotics, digital commerce, and Internet of Things can be used to enhance resilience and continuity of business.

AB - COVID-19 has disrupted our lives and the economy. In this paper, we outline approaches in which information technology can be used to implement business strategies to enhance resilience by coping with, adapting to, and recovering from adversity resulting from the COVID-19 pandemic. We discuss how information technology such as digital supply chain, data analytics, artificial intelligence, machine learning, robotics, digital commerce, and Internet of Things can be used to enhance resilience and continuity of business.

KW - Business continuity

KW - Business transformation

KW - Coronavirus

KW - Covid-19

KW - New Normal

KW - Pandemic

KW - Resilience

KW - Technology

UR - https://www.scopus.com/pages/publications/85092181282

UR - https://www.scopus.com/record/pubmetrics.uri?eid=2-s2.0-85092181282&origin=recordpage

U2 - 10.1007/978-3-030-60152-2_43

DO - 10.1007/978-3-030-60152-2_43

M3 - RGC 32 - Refereed conference paper (with host publication)

SN - 9783030601515

T3 - Lecture Notes in Computer Science

SP - 585

EP - 600

BT - HCI International 2020 – Late Breaking Papers: Interaction, Knowledge and Social Media

A2 - Stephanidis, Constantine

A2 - Salvendy, Gavriel

A2 - Wei, June

A2 - Yamamoto, Sakae

A2 - Mori, Hirohiko

A2 - Meiselwitz, Gabriele

A2 - Nah, Fiona Fui-Hoon

A2 - Siau, Keng

PB - Springer

CY - Cham

T2 - 22nd International Conference on Human-Computer Interaction (HCII 2020)

Y2 - 19 July 2020 through 24 July 2020

ER -

Nah FFH , Siau K. Covid-19 Pandemic – Role of Technology in Transforming Business to the New Normal. In Stephanidis C, Salvendy G, Wei J, Yamamoto S, Mori H, Meiselwitz G, Nah FFH, Siau K, editors, HCI International 2020 – Late Breaking Papers: Interaction, Knowledge and Social Media: 22nd HCI International Conference, HCII 2020, Copenhagen, Denmark, July 19–24, 2020, Proceedings. Cham: Springer . 2020. p. 585-600. (Lecture Notes in Computer Science). Epub 2020 Sept 27. doi: 10.1007/978-3-030-60152-2_43

Covid-19 Pandemic – Role of Technology in Transforming Business to the New Normal

Abstract

Publication series

Conference

Research Keywords

Access Output

Other Access Options

Permanent Link

Other Files and Links

Fingerprint

Cite this