Core Self-Evaluations and Employee Voice Behavior : Test of a Dual-Motivational Pathway
Research output: Journal Publications and Reviews › RGC 21 - Publication in refereed journal › peer-review
Author(s)
Related Research Unit(s)
Detail(s)
Original language | English |
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Pages (from-to) | 946-966 |
Journal / Publication | Journal of Management |
Volume | 43 |
Issue number | 3 |
Publication status | Published - Mar 2017 |
Link(s)
Abstract
We used data obtained from customer contact employees in the People's Republic of China to test a moderated mediation model of the processes through which core self-evaluations (CSE) influence voice behavior. Specifically, we examined personal control and approach/avoidance motivation as psychological pathways and procedural justice perceptions as a moderator of the CSE-voice behavior relationship. As predicted, our results revealed that CSE related to employee voice behavior indirectly through personal control and approach motivation but not avoidance motivation. Furthermore, and consistent with our prediction, results showed that procedural justice perceptions moderated the mediated influence of both personal control and approach motivation on the CSE-voice behavior relationship such that this relationship is stronger when procedural justice perceptions are high but not low. We discuss the implications of these findings in terms of explanatory frameworks for understanding the documented effects of CSE on employee work outcomes.
Research Area(s)
- core self-evaluations, approach, avoidance framework, personal control, procedural justice perceptions, voice behavior, PROCEDURAL JUSTICE CLIMATE, PERSONAL CONTROL, JOB-PERFORMANCE, REGULATORY FOCUS, PERCEIVED CONTROL, ACHIEVEMENT ORIENTATIONS, UNCERTAINTY MANAGEMENT, FUTURE-RESEARCH, CROSS-LEVEL, WORK
Citation Format(s)
In: Journal of Management, Vol. 43, No. 3, 03.2017, p. 946-966.
Research output: Journal Publications and Reviews › RGC 21 - Publication in refereed journal › peer-review