Coping Under Adversity : Understanding Frontline Officials' Strategies for Regulatory Enforcement

Research output: Chapters, Conference Papers, Creative and Literary Works (RGC: 12, 32, 41, 45)32_Refereed conference paper (with ISBN/ISSN)peer-review

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Author(s)

  • Ning Liu
  • Shui-Yan Tang
  • Carlos Wing-Hung Lo
  • Xueyong Zhan

Detail(s)

Original languageEnglish
Title of host publicationAcademy of Management Proceedings
EditorsGuclu Atinc
PublisherAcademy of Management
Volume2020 (No. 1)
ISBN (Electronic)2151-6561
ISBN (Print)0065-0668
Publication statusPublished - 1 Aug 2020

Conference

TitleThe 80th Annual Meeting of the Academy of Management (AOM 2020)
LocationOnline Meeting
Period7 - 11 August 2020

Abstract

This paper examines frontline officials’ coping strategies in enforcing environmental regulations. By integrating the street-level bureaucracy and coping literatures, we examine two coping strategies— moving towards and moving against regulatees—and how they relate to officials’ personal factors, work situations, and institutional environments. We developed a unique data set consisting of in-depth interviews with enforcement officials in China and two rounds of surveys conducted in 2000 and 2014. Results suggest that officials who are satisfied with their pay are more likely to move towards the regulatees, and this relationship is stronger in a more adversarial environment. Officials who face stricter situational constraints are more likely to move against regulatees, and this relationship is weaker in a more adversarial environment. In addition, the institutional environment shape how coping relates to frontline workers’ (1) intention to work for the organization in the long run and (2) their perceived enforcement effectiveness."

Bibliographic Note

Research Unit(s) information for this publication is provided by the author(s) concerned.

Citation Format(s)

Coping Under Adversity : Understanding Frontline Officials' Strategies for Regulatory Enforcement. / Liu, Ning; Tang, Shui-Yan; Lo, Carlos Wing-Hung; Zhan, Xueyong.

Academy of Management Proceedings. ed. / Guclu Atinc. Vol. 2020 (No. 1) Academy of Management, 2020.

Research output: Chapters, Conference Papers, Creative and Literary Works (RGC: 12, 32, 41, 45)32_Refereed conference paper (with ISBN/ISSN)peer-review