Contribute knowledge continuously or occasionally? Determining the continuous contributors in opinion-sharing communities

Yi-Cheng Ku*, Chih-Hung Peng, Chih-Ping Wei, Yin-An Chen

*Corresponding author for this work

Research output: Chapters, Conference Papers, Creative and Literary WorksRGC 32 - Refereed conference paper (with host publication)peer-review

Abstract

This study focuses on continued knowledge contribution. We hypothesize that continued knowledge contribution of members in opinion-sharing communities is influenced by five factors: the number of reviews written, the average of helpfulness scores received from other members, the average of helpfulness scores given to other members, the ratio of the number of negative reviews to the total number of reviews, and the number of trustors. We collect data from Epinions.com and find that these five factors have significant impacts on continued knowledge contribution. These findings have significant theoretical and practical implications for knowledge sharing.
Original languageEnglish
Title of host publicationHCI in Business
Subtitle of host publication2nd International Conference, HCIB 2015 Held as Part of HCI International 2015, Proceedings
EditorsFiona Fui-Hoon Nahn, Chuan-Hoo Ta
PublisherSpringer Verlag
Pages130-141
Volume9191
ISBN (Print)9783319208947
DOIs
Publication statusPublished - 2015
Event2nd International Conference on HCI in Business (HCIB 2015), Held as Part of 17th International Conference on Human-Computer Interaction (HCI International 2015) - Los Angeles, United States
Duration: 2 Aug 20157 Aug 2015

Publication series

NameLecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
Volume9191
ISSN (Print)0302-9743
ISSN (Electronic)1611-3349

Conference

Conference2nd International Conference on HCI in Business (HCIB 2015), Held as Part of 17th International Conference on Human-Computer Interaction (HCI International 2015)
PlaceUnited States
CityLos Angeles
Period2/08/157/08/15

Research Keywords

  • Knowledge contribution
  • Knowledge contributor
  • Online community
  • Trust network

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