Contextual factors for suppier and customer integration on product performance

Research output: Chapters, Conference Papers, Creative and Literary Works (RGC: 12, 32, 41, 45)32_Refereed conference paper (with ISBN/ISSN)peer-review

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Author(s)

Detail(s)

Original languageEnglish
Title of host publicationSCMIS 2010 - Proceedings of 2010 8th International Conference on Supply Chain Management and Information Systems: Logistics Systems and Engineering
Publication statusPublished - 2010

Conference

Title2010 8th International Conference on Supply Chain Management and Information Systems: Logistics Systems and Engineering, SCMIS 2010
PlaceChina
CityHong Kong
Period6 - 8 October 2010

Abstract

The beneficial impacts of supplier and customer integration are widely acknowledged in new product development. Despite this, prior empirical studies have not adequately addressed what integration processes lead an organization to achieve better product performance, nor which contextual factors for such integration are. This paper examines the impact of environmental (i.e. market certainty) and internal (i.e. internally integrated product development) factors on key supplier and customer integration processes (i.e. information sharing and product co-development with supplier and customer respectively) and in turn testifies the impact of them on product innovativeness and product performance.

Research Area(s)

  • Information sharing, Prodocut codevelopment, Product innovation, Research paper, Supplier and customer integration

Citation Format(s)

Contextual factors for suppier and customer integration on product performance. / Yam, Richard C. M.; Lau, Antonio K. W.; Tang, Esther P. Y.

SCMIS 2010 - Proceedings of 2010 8th International Conference on Supply Chain Management and Information Systems: Logistics Systems and Engineering. 2010. 5681796.

Research output: Chapters, Conference Papers, Creative and Literary Works (RGC: 12, 32, 41, 45)32_Refereed conference paper (with ISBN/ISSN)peer-review