Construction Collaborative Robots Acceptance Amongst Construction Workers: Role of Initial Trust and Risk Perception

Siu Shing Man; Xin Zhang; Yingwei Chen; Alan Hoi Shou Chan; Zhengxu Lyu

doi:10.1080/10447318.2025.2527841

Construction Collaborative Robots Acceptance Amongst Construction Workers: Role of Initial Trust and Risk Perception

Siu Shing Man
, Xin Zhang
, Yingwei Chen
, Alan Hoi Shou Chan
, Zhengxu Lyu^*

^*Corresponding author for this work

CityUHK Shenzhen Research Institute

Research output: Journal Publications and Reviews › RGC 21 - Publication in refereed journal › peer-review

3 Citations (Scopus)

Abstract

In response to labour shortages in the construction industry, the deployment of construction collaborative robots (CCRs) has become urgent. This study explored the factors impacting the acceptance of CCRs amongst construction workers. A theoretical model was formulated by integrating the technology acceptance model, initial trust, risk perception-safety (RP-S), risk perception-privacy (RP-Pr) and risk perception-performance (RP-Pe). The proposed model's validity was validated with data gathered from 304 construction workers. The results indicated that RP-S and RP-Pe exerted a negative impact on initial trust, while PU produced a positive impact on initial trust. Initial trust, PU and PEOU positively influenced construction workers' attitudes towards the use of CCRs, with initial trust identified as the most critical determining factor. PU and construction workers' attitudes towards the use of CCRs positively influenced behavioural intentions. This research offered practical recommendations to promote the adoption of CCRs by construction workers for improving construction efficiency and safety. © 2025 Taylor & Francis Group, LLC

Original language	English
Number of pages	17
Journal	International Journal of Human-Computer Interaction
Online published	17 Jul 2025
DOIs	https://doi.org/10.1080/10447318.2025.2527841
Publication status	Online published - 17 Jul 2025

Funding

This research was supported by the National Natural Science Foundation of China [number 72301110], the Philosophy and Social Science Planning Project of Guangdong Province of China [number GD25YYS35], the Guangzhou Municipal Science and Technology Bureau [number 2024A04J2279] and the Fundamental Research Funds for the Central Universities [number QNMS202418].

UN SDGs

This output contributes to the following UN Sustainable Development Goals (SDGs)

SDG 9 Industry, Innovation, and Infrastructure

Research Keywords

Construction workers
construction collaborative robots
initial trust
risk perception
technology acceptance

Publisher's Copyright Statement

COPYRIGHT TERMS OF DEPOSITED POSTPRINT FILE: This is an Accepted Manuscript of an article published by Taylor & Francis in International Journal of Human-Computer Interaction on 17 Jul 2025, available online: https://www.tandfonline.com/doi/full/10.1080/10447318.2025.2527841.

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10.1080/10447318.2025.2527841

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title = "Construction Collaborative Robots Acceptance Amongst Construction Workers: Role of Initial Trust and Risk Perception",

abstract = "In response to labour shortages in the construction industry, the deployment of construction collaborative robots (CCRs) has become urgent. This study explored the factors impacting the acceptance of CCRs amongst construction workers. A theoretical model was formulated by integrating the technology acceptance model, initial trust, risk perception-safety (RP-S), risk perception-privacy (RP-Pr) and risk perception-performance (RP-Pe). The proposed model's validity was validated with data gathered from 304 construction workers. The results indicated that RP-S and RP-Pe exerted a negative impact on initial trust, while PU produced a positive impact on initial trust. Initial trust, PU and PEOU positively influenced construction workers' attitudes towards the use of CCRs, with initial trust identified as the most critical determining factor. PU and construction workers' attitudes towards the use of CCRs positively influenced behavioural intentions. This research offered practical recommendations to promote the adoption of CCRs by construction workers for improving construction efficiency and safety. {\textcopyright} 2025 Taylor \& Francis Group, LLC",

keywords = "Construction workers, construction collaborative robots, initial trust, risk perception, technology acceptance",

author = "Man, \{Siu Shing\} and Xin Zhang and Yingwei Chen and Chan, \{Alan Hoi Shou\} and Zhengxu Lyu",

year = "2025",

month = jul,

day = "17",

doi = "10.1080/10447318.2025.2527841",

language = "English",

journal = "International Journal of Human-Computer Interaction",

issn = "1044-7318",

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T1 - Construction Collaborative Robots Acceptance Amongst Construction Workers

T2 - Role of Initial Trust and Risk Perception

AU - Man, Siu Shing

AU - Zhang, Xin

AU - Chen, Yingwei

AU - Chan, Alan Hoi Shou

AU - Lyu, Zhengxu

PY - 2025/7/17

Y1 - 2025/7/17

N2 - In response to labour shortages in the construction industry, the deployment of construction collaborative robots (CCRs) has become urgent. This study explored the factors impacting the acceptance of CCRs amongst construction workers. A theoretical model was formulated by integrating the technology acceptance model, initial trust, risk perception-safety (RP-S), risk perception-privacy (RP-Pr) and risk perception-performance (RP-Pe). The proposed model's validity was validated with data gathered from 304 construction workers. The results indicated that RP-S and RP-Pe exerted a negative impact on initial trust, while PU produced a positive impact on initial trust. Initial trust, PU and PEOU positively influenced construction workers' attitudes towards the use of CCRs, with initial trust identified as the most critical determining factor. PU and construction workers' attitudes towards the use of CCRs positively influenced behavioural intentions. This research offered practical recommendations to promote the adoption of CCRs by construction workers for improving construction efficiency and safety. © 2025 Taylor & Francis Group, LLC

AB - In response to labour shortages in the construction industry, the deployment of construction collaborative robots (CCRs) has become urgent. This study explored the factors impacting the acceptance of CCRs amongst construction workers. A theoretical model was formulated by integrating the technology acceptance model, initial trust, risk perception-safety (RP-S), risk perception-privacy (RP-Pr) and risk perception-performance (RP-Pe). The proposed model's validity was validated with data gathered from 304 construction workers. The results indicated that RP-S and RP-Pe exerted a negative impact on initial trust, while PU produced a positive impact on initial trust. Initial trust, PU and PEOU positively influenced construction workers' attitudes towards the use of CCRs, with initial trust identified as the most critical determining factor. PU and construction workers' attitudes towards the use of CCRs positively influenced behavioural intentions. This research offered practical recommendations to promote the adoption of CCRs by construction workers for improving construction efficiency and safety. © 2025 Taylor & Francis Group, LLC

KW - Construction workers

KW - construction collaborative robots

KW - initial trust

KW - risk perception

KW - technology acceptance

UR - https://www.webofscience.com/wos/woscc/full-record/WOS:001530381700001

U2 - 10.1080/10447318.2025.2527841

DO - 10.1080/10447318.2025.2527841

M3 - RGC 21 - Publication in refereed journal

SN - 1044-7318

JO - International Journal of Human-Computer Interaction

JF - International Journal of Human-Computer Interaction

ER -

Construction Collaborative Robots Acceptance Amongst Construction Workers: Role of Initial Trust and Risk Perception

Abstract

Funding

UN SDGs

Research Keywords

Publisher's Copyright Statement

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