TY - JOUR
T1 - Consolidation of China’s quality transformation efforts
T2 - a review
AU - Chin, Kwai-Sang
AU - Pun, Kit-Fai
AU - Hua, Hong-Ming
PY - 2001
Y1 - 2001
N2 - The development, maintenance and improvement of quality efforts rest significantly on several internal and external enablers that encompass the building of quality infrastructure, changes in quality culture, transfer of technology, skills and management, integration of quality management practices, and so on. This paper reviews the contemporary quality concepts, and presents a glimpse into the major developments in the quality management domain in China. China’s experiences verified that the transformation process has gone through several phases, and finally attained the synergy of total quality management and compliance requirements of internationally recognized standards. China’s quality transformation efforts have been promoted through legislation and by the building of an institutional infrastructure. Moreover, the Chinese Government has played a directive role in shaping the context and institutional structure of Chinese enterprises and affecting the quality transformation efforts throughout the country.
AB - The development, maintenance and improvement of quality efforts rest significantly on several internal and external enablers that encompass the building of quality infrastructure, changes in quality culture, transfer of technology, skills and management, integration of quality management practices, and so on. This paper reviews the contemporary quality concepts, and presents a glimpse into the major developments in the quality management domain in China. China’s experiences verified that the transformation process has gone through several phases, and finally attained the synergy of total quality management and compliance requirements of internationally recognized standards. China’s quality transformation efforts have been promoted through legislation and by the building of an institutional infrastructure. Moreover, the Chinese Government has played a directive role in shaping the context and institutional structure of Chinese enterprises and affecting the quality transformation efforts throughout the country.
KW - China
KW - Quality
KW - Total quality management
UR - http://www.scopus.com/inward/record.url?scp=0012099691&partnerID=8YFLogxK
UR - https://www.scopus.com/record/pubmetrics.uri?eid=2-s2.0-0012099691&origin=recordpage
U2 - 10.1108/EUM0000000006032
DO - 10.1108/EUM0000000006032
M3 - RGC 62 - Review of books or of software (or similar publications/items)
SN - 0265-671X
VL - 18
SP - 836
EP - 853
JO - International Journal of Quality and Reliability Management
JF - International Journal of Quality and Reliability Management
IS - 8
ER -
