TY - JOUR
T1 - Combining Low-Code/No-Code with Noncompliant Workarounds to Overcome a Corporate System’s Limitations
AU - Davison, Robert M.
AU - Wong, Louie H.M.
AU - Alter, Steven
PY - 2024/9
Y1 - 2024/9
N2 - We explore a novel context where employees engage in low-code no-code work, enabled by software-based workarounds that don’t comply with organizational norms and aren’t endorsed by corporate management, yet are essential to organizational success. We describe how employees at a warehouse that supports a major retailer in Hong Kong engage in work practices combining low-code/no-code approaches with noncompliant workaround behaviors. We consider the practical implications and potential contributions of such noncompliant work and provide recommendations for business managers overseeing low-code/no-code efforts. © (2024), (Association for Information Systems). All rights reserved.
AB - We explore a novel context where employees engage in low-code no-code work, enabled by software-based workarounds that don’t comply with organizational norms and aren’t endorsed by corporate management, yet are essential to organizational success. We describe how employees at a warehouse that supports a major retailer in Hong Kong engage in work practices combining low-code/no-code approaches with noncompliant workaround behaviors. We consider the practical implications and potential contributions of such noncompliant work and provide recommendations for business managers overseeing low-code/no-code efforts. © (2024), (Association for Information Systems). All rights reserved.
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U2 - 10.17705/2msqe.00099
DO - 10.17705/2msqe.00099
M3 - RGC 21 - Publication in refereed journal
SN - 1540-1960
VL - 23
SP - 291
EP - 304
JO - MIS Quarterly Executive
JF - MIS Quarterly Executive
IS - 3
M1 - 5
ER -