CityU Scholars – What have we gone through?

City University of Hong Kong (CityU) officially launched its new integrated research information system, CityU Scholars, in June 2017. The presentation describes the University Management’s rationale for building the System and why Pure from Elsevier was chosen. With the source data coming from multiple silo systems owned by different stakeholders, the project team encountered challenges of different aspects during the system development process. Overcoming the initial resistance or hesitation to changes from some stakeholders, managing legacy data in terms of clean-up and mapping, designing new workflow to fit institutional needs and establishing a CityU-branded portal with unique features within a tight timeframe are the main issues. Upon the launch of CityU Scholars, getting buy-in from the researchers and providing them ongoing support in the use of the System for their own benefit and institutional needs is another mission to achieve. The presentation reviews these different challenges and reflects on the lessons learned. Feedbacks from academic units and researchers have been supportive and are useful input for further development and enhancement of the System. Being the first institution in Hong Kong using Pure, CityU is pleased to share its case of success.